Personal music library features removed in the new May 7 2024 app version

The old Sonos app wasn't the best looking thing but this new downgraded upgrade literally looks like a 5th grader designed it in his first computer class.

Functionality for the app isn't a priority for sonos. The only thing that Sonos is prioritizing here is how can they force their customers to use for pay streaming music services. That's the bottom line. Yes the app is terrible because they want the app to be terrible. Yes the app is making it harder or even impossible to play your own music. But that's exactly what they want it to do. They designed this app to prevent people from playing their own music and to send them to paid streaming music services that give them Kickbacks for sending sonos customers there.

I wouldn't be surprised at all if Sonos executives are getting some kind of profit from the Sonosphone app that people are using as an alternative to sonos's garbage.

They get money from us when we buy products that we expect to work as advertised. They get money from paid music streaming services for directing sonos customers to paid music streaming services. And they get money from the various workarounds needed because of Sonos'terrible development. Sonos executives are 100% making money off of this catastrophe for Sonos users.

To quote their live agents, "Working as intended." 

I am another who wants to stream my personal music library. I have got round this for now by installing BubbleUPnP on my Android tablet along with it's license app that removes adds and limitations in the free version (to be fair I had purchased this sometime ago for other reasons and had stopped using it so I don't know its current cost). This allows me to pick up my music library from my DNLA enabled NAS and "cast" it directly to my Beam. I can play the whole song library and shuffle it exactly as before. I expect there are other apps that can do this but my solution works. I hope this helps. 

Totally cannot believe what I am witnessing the Sonos Team do to their longest serving, most loyal customers - this is completely outrageous!!! Most of us with our own personal music libraries have been there from the early days, spent a fortune on their equipment & are now being treated like scum - I am unable to even see my music library, let alone play it 🤯

 It was only a few weeks ago that Sonos sent an email stating “Upcoming change to HTTP and SMB1 stored music playback”. In this there was no mention that local music libraries were going to be de-supported…!!!

Sonos Team please can you update us in the same manor to explain what the hell is going on in support of local music libraries?!!! Thank you.

If your music library has disappeared from the Desktop Controller software and mobile app, check out the response from @THAinSD earlier in the thread that may help you out. It worked for me to get my library back to use on the updated app.

Absolutely awful from Sonos - they had better fix this and fast.  Was already hacked off that they removed compatibility with my earlier gen amps.  They have gone from my favourite tech to something I could never recommend.

Does anyone have an idea if and when Sonus will repair their app or desktop controller to allow one to add one’s music library?  Or will they,,.?  I feel as though we’re being kept completely in the dark about this.

New version of the app removed library functioning completely. So I sideloaded the old version. Now I can't index my music library because the app tells me it has to update to do that. But the update doesn't allow that functionality.

Sonos help page says use the Windows app as a workaround. Bit presumptuous that I have a windows system, Sonos.

Unacceptable. 

IIt seems pretty clear that the Sonos executives are delaying any sort of fix for this problem that they intentionally caused so that as many Sonos customers as possible will be forced into for pay music streaming services.

When you are getting a cut from all of the workarounds being tossed out for this downgraded upgrade issue it makes Financial sense for them to not fix the problem that they caused on purpose.

Sonos say they are going to release a fix, but why on earth would they not have tested or prototyped the  app prior to its release?  Because they knew darned well that this would happen!  My thought is that they’re testing the waters to see how much push back they get from customers not being able to access their local iTunes library. Streaming is lucrative and can mean big $$$ for them! Sadly, this is disgustingly typical from large corporations. If there’s no fix to this I’m out!  I have spent literally thousands on Sonos products going back to the early 2000’s — now I’m hugely disillusioned!

Besides their own Sonos Radio subscriptions, Sonos makes no money off other streaming services.  See below for Sonos’ schedule for fixes (bold applies to local libraries):

Coming soon

• Continued improvements to navigation for visually-impaired customers: mid-June
• Adding to queue and playing next: early June
• Sleep timer: mid-June
  • Use the Sonos app for macOS or Windows or Sonos Voice Control to set sleep timers today.
• Local music library search and playback: mid-June
• Update WiFi settings: mid-June
• Snooze alarms: TBD