The new “improved” app version seemed to wreck all of the features that made a personal music library on Sonos usable. Two major problems:There is no way to search your own personal music library anymore Browsing your personal music library is extremely painful if you have thousands of albums. We used to be able to zoom in by first letter. Now if you want something beginning with a “T”, you have to scroll through hundreds of screens worth from “A”.Has anyone found a workaround for these?I know Sonos has been optimizing for streaming services these days. But completely abandoning support for your own hosted music library was not what I expected.

Contributor I

Question

Personal music library features removed in the new May 7 2024 app version

Forum|Forum|2 years ago
May 9, 2024
108 replies
10714 views

The new “improved” app version seemed to wreck all of the features that made a personal music library on Sonos usable. Two major problems:

There is no way to search your own personal music library anymore
Browsing your personal music library is extremely painful if you have thousands of albums. We used to be able to zoom in by first letter. Now if you want something beginning with a “T”, you have to scroll through hundreds of screens worth from “A”.

Has anyone found a workaround for these?

I know Sonos has been optimizing for streaming services these days. But completely abandoning support for your own hosted music library was not what I expected.

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Patenator

Lyricist III

On a PC, you can now make Sonos play your music again by enabling Windows file sharing! 🤡🤡

Also, read the new Sonos Terms of Service 🤡🤡🤡

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davewwolf

Contributor I

I had an excellent experience with Sonos tech support today, which I was not expecting based on all the chatter. I use Sonos Controller for PC to access my music library, and the Sonos App for Android on my mobile device. Recently my music library vanished from Controller. The technician was able help make some changes in my network settings to get Controller to see and use the music library. These changes will come in a future upgrade, but if you cannot wait then you can ask them to assist. Regarding the Android App, I was able to downgrade using APKMirror (as explained somewhere else here in the community) and I turned off auto updates on my device so it does not keep upgrading. All better.

Please find out who that was. Everytime I call Tech support, After waiting an hour, I get some poor guy who doesn’t know anything. he literally was just reading from the troubleshooting pages on the Sonos Webpage. That’s when you know that Sonos has hit rock bottom.

Moderator Note: Modified in accordance with the Community Code of Conduct.

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John Page

Lyricist I

I cannot understand why Sonos would do this !

I have 4 of their products but unless they reinstate the functionality they will be my last. I have a library of 40,000 songs all of which I have paid for but now unalbe to access!!! Sonos fix it please, there is no excuse for this action..

jgatie

I cannot understand why Sonos would do this !

I have 4 of their products but unless they reinstate the functionality they will be my last. I have a library of 40,000 songs all of which I have paid for but now unalbe to access!!! Sonos fix it please, there is no excuse for this action..

Please see this recently updated music library support article:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

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John Page

Lyricist I

Hi thanks, it does not appear to cover Android in the guide shared,? Any workaround for Android

?

jgatie

Hi thanks, it does not appear to cover Android in the guide shared,? Any workaround for Android

?

You need to add the library using the PC or Mac based Sonos app. After you add it there, it will show up in the mobile device apps (you may need to restart the mobile app, or reset the app and reconnect).

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Zphvrq

Lyricist II

I am going to be leaving Sonos to find a solution that doesn't treat me like a prisoner.

I've been using Sonos since they started and have nine units in my house, all are going to be replaced.

I started my desire to leave Sonos when they decided not to support any high-resolution formats. Then they force us to go to their S2 app which was basically worse than the s1 app

The fact that they made virtually zero improvements to the usability and functions of their app compared to the competitors just tells me they want to sell cheap hardware for high prices by putting it in pretty packaging

The good news is there are many new streaming devices out there including more affordable ones like Wiim who are trying to build devices and specifications for the future instead of boat anchors for the past.

Join me in sending a message to Sonos that their corporate profit grabbing strategies to build the business are not going to win over the community.

106rallye

Isn’t the fact they did want to ad improvements to the usability and functions of their app (combined with the way they did it) the reason they are in this mess?

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Zphvrq

Lyricist II

Doing bad work is not an excuse to not do good work.

jgatie

Doing bad work is not an excuse to not do good work.

Huh? 😕

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