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Contributor I
December 28, 2024
Answered

not showing up in app

  • December 28, 2024
  • 1 reply
  • 81 views

Speakers work fine from tv. It’s not showing up in the app. But everything works. 

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Best answer by Ken_Griffiths

What happens if you reset the Sonos App, close it and then reconnect it back to your ‘existing’ Sonos speakers as mentioned in this link:

https://support.sonos.com/en-us/article/reset-the-sonos-app

Make sure your mobile device is connected to the local router WiFi and only choose the option to "join existing system"

 

1 reply

Ken_Griffiths
December 28, 2024

What happens if you reset the Sonos App, close it and then reconnect it back to your ‘existing’ Sonos speakers as mentioned in this link:

https://support.sonos.com/en-us/article/reset-the-sonos-app

Make sure your mobile device is connected to the local router WiFi and only choose the option to "join existing system"