Contributor I

Answered

No sub control under sound in app, ios

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Hey guys,

I use a sonos amp with Jensen floor standing speakers, Yamaha 8 inch sub.

It pumps but came home the other day and the “sub” tab has gone from the app (iOS) , no longer to adjust crossover etc.

Tried all standard troubleshooting.

Pls sort asap Sonos!

Australia.

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Mr. TAnswer

See my reply here:

Known issue, to be fixed in next app update.

Pools-3015

Prodigy I

This the second post I have seen with the same issue.

Have you tried rebooting your phone or resetting the app?

I do not know if it is a known issue, so I would call support about it.

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Mr. TAnswer

See my reply here:

Known issue, to be fixed in next app update.

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W

Willbot79Author

Contributor I

Bit of a joke really.

This has happened before but the sub control was there and adjusting the slider had no effect whatsoever.

So frustrating.😤

Sonos pls don't update and release if they clearly don't work.

Anyone know of how soon the next update will be released?

Cheers.

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Airgetlam

If you look at the update notes page, they run between every two weeks, and approximately monthly. I’d assume that’s due to how much is in each release, and how much needs to be beta tested.

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Bruce

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Willbot79Author

Contributor I

If you look at the update notes page, they run between every two weeks, and approximately monthly. I’d assume that’s due to how much is in each release, and how much needs to be beta tested.

Cheers mate!

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