No Products Found after July 1, 2024 update to version 80.04.04 of New Sonos App for Android

hi david, i share your frustration. in my case the july-01 app update would not load. so i deleted and reloaded the app in the hope it would push the update through. but instead, now i cannot get passed the rules and regulations page... the acceptance box on the app is greyed out and is unresponsive to touch. so now i have gone from having a rubbish app, to no app at all on my iphone!  similar to you, i am still running the s2 app on my macbook. just as well, otherwise i would have no means to operate my very expensive sonos hifi system, which has been compromised by a useless app for two months!  

Mine is back up and running again - things that fixed it - uninstall / reinstall apps after rebooting whole network, then click to find my devices again. Apparently it was caused by my sub having not updated to the latest software when the rest of my products had. Also, was informed that we’re meant to restart each Sonos product every 2 weeks to avoid issues?! First I’d heard of it, but posting in case any of this is of use to you guys!

I am looking ahead to the New year starting . I would look back at 2024 and one thing that sticks out ,by a country mile is .SOMETHING WENT WRONG slogan going through my head .Every other day a nightmare nothing loading properly on the Sonos app AGAIN .How many times have I deleted this app and then getting it back . Good job I'm retired I've got the time to do this ,others not so lucky

It happens on iPhone and iPad as well. Have to re-acquire the whole system again three to four times a day. The sleep timer also works intermittently which is annoying. All since the latest release to 80.04.04. Thought the previous release was working too well🙄

Same issue here with iPhone. I have reset everything from scratch 3 times (with a four-speaker system) and it was working for 2 minutes only to have it go back to stating, “No products found!”

I am so frustrated. 

Install the Sonos desktop app (Mac or Pc) and see if it can find your system. You can use this to control your system or download SonoPhone ($3) from the App Store on your phone 

HI All

I have the Sonos ARC pruchased about a year ago. It worked fine after moving to our new house last year for a while with Att fiber optics all... WIFI 6 connected. Then Sonos software changes. Had trouble connecting the ARC...found out on the internet that the ARC works best when the WiFi Router is set on the 2.4GHz band and with the B/G/N mode, no ax mode and WPA-2 only... no WPA-3. Sonos App on my Galaxy S23.

Hope this helps everyone with ARC connection issues.

PKGT7

Same issue here. I have  a 4-speaker system (Move, Roam 2 and 2 x Play:1). I’ve rebooted my WiFi so many times, factory reset the Move and Play speakers, updated the software on them, uninstalled and reinstalled the app, I’ve tried it all. Managed to get the system “find” Move and Roam, and eventually the Play speakers too, and played music on the Move and Roam for a while (when trying to include the Play speakers I consistently get “something went wrong…”). And now again when I open the app, there are “no products found”. For the n’th time. Thankfully both the Move and Roam have Bluetooth capabilities, so that’s how I listen to music these days. It is so frustrating. 

Same here, on apple 15. Was working fine for a couple of years, after the latest app update and some update to speakers I had to enter every speaker again, they work for a few minutes then no products found again. I did it four times yesterday, do you know how long that takes? Its more than 5 minutes per speaker, its infuriating. 

Back to 0 today. very frustrated.