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SimEdw
Contributor I
May 31, 2024 10:00 AM UTC
Answered

New Wi-Fi connection

I’ve recently changed my Wi-Fi, which is working perfectly for all mobiles, laptops etc. I have the new Sonos app on my iPhone, which has identified the new Wi-Fi, however I can only connect to my speakers via a LAN line. When I remove the LAN line, the app states an error finding the products. The new app takes me to the same advice which doesn’t work. 

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    VeeperAnswer
    Prominent Collaborator I
    May 31, 2024 10:57 AM UTC

    You’ll just have to live with Ethernet cables strewn about the house until Sonos decides to reintroduce WiFi as a feature. 

    AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
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    12 replies

    VeeperAnswer
    Prominent Collaborator I
    May 31, 2024 10:57 AM UTC

    You’ll just have to live with Ethernet cables strewn about the house until Sonos decides to reintroduce WiFi as a feature. 

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    AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
      James Truelove
      Prominent Collaborator II
      May 31, 2024 11:09 AM UTC

      For the time being

       

      can you reset the wifi name and password back to what is was and see if so os re connects ?

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        SimEdwAuthor
        Contributor I
        May 31, 2024 11:54 AM UTC

        Oh, when was that something they chose to do and why? 

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        SimEdwAuthor
        Contributor I
        May 31, 2024 11:54 AM UTC

        I’ve changed supplier as well so can’t go back to previous 

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        James Truelove
        Prominent Collaborator II
        May 31, 2024 12:08 PM UTC

        Its just a name and password

         

        for sure you can

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        Veeper
        Prominent Collaborator I
        May 31, 2024 5:37 PM UTC

        Oh, when was that something they chose to do and why? 

        Great question that Sonos isn’t answering, unfortunately. 

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        AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
        Bumper
        Bumper
        May 31, 2024 5:40 PM UTC

        That they removed the ability to edit wifi settings, of their wifi speakers makes me LOL every time. The absurdity of it is hilarious. 

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          AliCam
          Lyricist I
          Jun 3, 2024 11:28 AM UTC

          Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

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            Bumper
            Bumper
            Jun 3, 2024 11:38 AM UTC

            Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

            Change the Wifi and AP name back to what you had before. 

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            AliCam
            Lyricist I
            Jun 3, 2024 11:43 AM UTC

            Thanks, but how will that work, when I no longer have that one working? Thanks for getting back. 

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