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Contributor I
May 31, 2024
Answered

New Wi-Fi connection

  • May 31, 2024
  • 12 replies
  • 449 views

I’ve recently changed my Wi-Fi, which is working perfectly for all mobiles, laptops etc. I have the new Sonos app on my iPhone, which has identified the new Wi-Fi, however I can only connect to my speakers via a LAN line. When I remove the LAN line, the app states an error finding the products. The new app takes me to the same advice which doesn’t work. 

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Best answer by Veeper

You’ll just have to live with Ethernet cables strewn about the house until Sonos decides to reintroduce WiFi as a feature. 

12 replies

VeeperAnswer
Prominent Collaborator I
May 31, 2024

You’ll just have to live with Ethernet cables strewn about the house until Sonos decides to reintroduce WiFi as a feature. 

AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
Prominent Collaborator II
May 31, 2024

For the time being

 

can you reset the wifi name and password back to what is was and see if so os re connects ?

SimEdwAuthor
Contributor I
May 31, 2024

Oh, when was that something they chose to do and why? 

SimEdwAuthor
Contributor I
May 31, 2024

I’ve changed supplier as well so can’t go back to previous 

Prominent Collaborator II
May 31, 2024

Its just a name and password

 

for sure you can

Prominent Collaborator I
May 31, 2024

Oh, when was that something they chose to do and why? 

Great question that Sonos isn’t answering, unfortunately. 

AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
Bumper
May 31, 2024

That they removed the ability to edit wifi settings, of their wifi speakers makes me LOL every time. The absurdity of it is hilarious. 

Lyricist I
June 3, 2024

Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

Bumper
June 3, 2024

Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

Change the Wifi and AP name back to what you had before. 

Lyricist I
June 3, 2024

Thanks, but how will that work, when I no longer have that one working? Thanks for getting back.