Skip to main content
Contributor II
May 8, 2024
Answered

new update

  • May 8, 2024
  • 38 replies
  • 1500 views

Hi everyone i have updated to the latest version 80.0 I'm android user but the app remained the same after updated and I'm still on 16.1? How can i get the new redesigned app. Thank you

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by buzz

My suggestion is to wait a while before updating.

38 replies

Lyricist I
May 9, 2024

I couldn't agree more with all those who have posted before me! I woke up this morning with the app having automatically updated and being at a loss for why the new version looked like a high school freshman did the graphic design and then didn't feel like adding any functionality. As primarily an Android user, I was sad to lose the queue functionality some time ago and not be able to play directly from my phone, but this update seems more like a downdate for now.

That's a major bummer, because the sound quality and having a networked home stereo system are great!

Lyricist I
May 9, 2024

Consider yourself lucky!  You don’t want this unusable update.  It will crash your entire Sonos system!

 

Lyricist I
May 9, 2024

Trust me.  You don’t want it.  It absolutely sucks.

Contributor I
May 9, 2024

I updated the APP then tried to reset and add back a SONOS PLAYBAR and SUB to my system. Now the updated app goes through most of the process but suddenly quits at the last step: after it has connected to the PLAYBAR, changed the PLAYBAR to my WIFI, and displays CONTINUE, then quits when I press CONTINUE.

 

So, I’m off the air until an APP fix is made available.

Contributor I
May 10, 2024

I have been using Sonos for 12 years or more. I have just updated the Sonos app on my ipad and iphone and now I cannot access my personal music library. The advertisements for this app promised a huge improvement but that is simply not correct. This update is a disaster. I tried to call your helpline this morning. The line opened at 8 am and I called at 8.01 to be told that I had a wait time of 5 minutes. 35 minutes later my call was peremptorily cut off without any apology or explanation. I am now looking at ways to junk my Sonos system and move to something else.

Contributor I
May 11, 2024

Nothing works anymore after this update, I’ve got two Sonos One speakers and they are dead! What to do, it was working all smoothly yesterday morning. I tried everything, but no luck at all. Please advise or solve this problem (from the Netherlands)

Try your pc/laptop to login Sonos.com/web-app 

Lyricist I
May 17, 2024

If you want to roll back, Android users, click the link below to a reddit article with the solution. Thank god for that site, I've just rolled back and am enjoying my Sonos again.

 

https://www.reddit.com/r/sonos/comments/1cnxj1d/how_to_roll_back_from_sonos_80_to_161_android/

Lyricist I
May 21, 2024

The new update sucks. Plz do fix it quick

Contributor I
May 22, 2024

New update lacks control. Worst update ever. No home screen control anymore and lost music library.

What are they going to do. Anyone know how to get the old app back…...

Contributor I
May 22, 2024

I still can’t believe that Sonos mgmt. allowed such a sadly deficient app update to ever be released, without also enabling us to revert to the old app. They have effectively rendered the primary functions of our Sonos systems useless, per the new mobile app. Are they intentionally trying to annoy & lose customers who have trustingly invested in their products?!

Where are the fixes?!!