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Trending Lyricist I
May 10, 2024

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

  • May 10, 2024
  • 289 replies
  • 13136 views

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

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289 replies

Airgetlam
October 14, 2024

I’m curious as to what Sonos Support said, when you called them?

Bruce
Lyricist I
October 21, 2024

It took me six tries just to get my music back on through their phone number support . No album artwork showing either.

i basically don’t use Sonos anymore just use Apple airplay to my speakers 

Lyricist II
November 2, 2024

Jesus,i need to burn my sonos product.

How can it be this bad product

Lyricist I
November 13, 2024

Agree with all of this thread. How did the best sound system in the world, become the worst in the world?  I now have 3 orphan speakers, a beam & 2 x Sonos 1’s that don’t talk to my tv, phone, iPad YouTube account or each other anymore. Done with Sonos. Can anyone recommend a new integrated sound system? Thks Kev 

Lyricist III
November 16, 2024

“The app worked for a few days, I thought to myself, GREAT! “

Exactly!  Two weeks ago I thought my speakers were now responding as they did when I was using the old app.  But that only lasted for a week or so - now it’s back to the no-response, clunky system that arrived when the new app was launched 6 months ago.

When is SONOS ever going to get this mess sorted out ???

 

I like the idea of using Apple airplay instead of SONOS.  I haven’t tried that yet but will now, in desperation, give it a try

Lyricist I
November 25, 2024

I am ready to kick the whole system to the curb!!! On the phone for hours yesterday trying to figure out why I can, out of nowhere, no longer connect to wifi. Seems as though the app has gotten worse, if that’s even possible, all i can see is my services bubbling in the background for several minutes and then when I try to select my speaker… nothing!!!

Buddy had me reset everything rendering them completely useless!! Can’t use any of it!! 

Extremely frustrated right now! I have no clue what my next step should be??? If anyone out there has any ideas I’d certainly be open to them! 

Also have a mesh wifi which as I understand is not sonos friendly but up until I purchased an amp has never been an issue.

Lyricist I
December 7, 2024

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

Same here, working for a week or so- now no content, not connected although playing music -  awful since May., 

was looking to get more units - glad I’ve waited 

look for another system I guess

Airgetlam
December 7, 2024

I’m confused. We have the S2 app now, how can one ‘give us back the S2 app’?

Bruce
Mr. T
December 7, 2024

I’m confused. We have the S2 app now, how can one ‘give us back the S2 app’?

No, we had the S2 app, now there is only the “Sonos app” and S1

Stanley_4
Grand Maestro
December 7, 2024

I get most frustrated with Sonos marketing name games.

S3 would make sense and cause less confusing, both non-traditional ideas for the marketing folk.