Trending Lyricist I

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

Forum|Forum|2 years ago
May 10, 2024
289 replies
13136 views

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment.
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.

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T

tezzam

Lyricist I

100% agree.

The arrogance of companies the force crap updates on us, rendering hardware that we have paid good $ for useless. DONT BUY SONOS.

LazyBadger

Renowned Enthusiast I

100% agree.

The arrogance of companies the force crap updates on us, rendering hardware that we have paid good $ for useless. DONT BUY SONOS.

All big tech does this, it seems to be the way of the world, Fu** the customer they are just cash cows to rinse as much money from as possible. Sonos are not interested in doing right for the customer if they were this would have been withdrawn and gone back to S2 within a week.

Instead they have pressed on in order to launch the new headphones and don’t care about the train wreck they are leaving behind. I wont ever buy another Sonos product. But it does teach me to beware of what I change to.

K

kassey22000

Enthusiast II

https://www.forbes.com/sites/danpontefract/2024/08/24/the-sound-of-failure-at-sonos/

Yup and we’re not the only ones saying it! Sack the entire “leadership team” NOW!

D

dbdecker

Lyricist II

Agreed, it can’t do simple things like “keep the settings” you select saved...

R

rrrrrrrrk

Contributor I

New app SUCKS!!!!! Complete garbage, s2 worked fine, this sucks. It even hangs when trying to update. Says “update needed for products to work properly” and the update DOES NOT WORK PROPERLY! Problem updating again and again and again and again then “update needed for products to work properly”. FAIL.

R

rrrrrrrrk

Contributor I

My 30 year old BOSE WAVE RADIO still works better that my sonos system with the new app!

UNACCEPTABLE SONOS! I’m talking to you!

I used to love my sonos but now I’m ready to trash this garbage. WTF sonos?

R

rrrrrrrrk

Contributor I

Is there a class action lawsuit about this?

Airgetlam

Not a single person who has posted about that has come back to say that one has been started, so far. I’ve not spoken to a lawyer about it myself, but I do wonder if the agreement you have when you accept Sonos’ use terms precludes that.

If you’re able to get a lawyer to start one, please post about it for the hundreds of people who have asked, and not done anything, or at least not returned to post about it.

Bruce

M

Marcosvandulken

Lyricist I

Well thank goodness I’m not the only one that this that the new app is TOTALLY WORTHLESS.

No such thing as a single enhancement made to this new version. Complete rubbish.
Sonos, please provide option for downloading the previous version.

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dbdecker

Lyricist II

The app worked for a few days, I thougth to myself, GREAT! I can use my sub again without my naighbours wanting to kill me….then it stopped again, can’t adjust bass +/- at all again.

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