Skip to main content
EWN100
Contributor I
May 13, 2024
Answered

New SONOS App - very poor - limited Spotify Playlists?

  • May 13, 2024
  • 56 replies
  • 3893 views

Hi, as many others have also posted about the poor quality, functionality, and poor look and feel of the new App.  Clearly its not popular and has been hurried through, and/or not very well thought out from a ‘real user’ perspective.

SONOS, please supply a rollback option to S2 ASAP!

Also, can any other iOS users confirm that if subscribed to Spotify, then the number of Playlists appear to be limited via the new SONOS App.  I have a couple of hundred playlists in Spotify, these used to show in the S2 app with no issue, the new App only seems to show around 30 Spotify Playlists in my SONOS Playlist library.  Can anybody confirm this is an issue too?

Come on SONOS, please sort this mess out ASAP!!!

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by scot34

    Same problem. Solution: Use the Spotify app to see and play your music on the Sonos platform. Just click the speaker icon/box on the music bar in the Spotify app and select your Sonos network and problem solved. Selected music playing will display on the Sonos app as before when playing.  

    56 replies

    stewface
    Lyricist III
    May 13, 2024

    Can confirm I noticed this too and was devastated by it.

      EWN100Author
      Contributor I
      May 13, 2024

      It’s total madness isn’t it!!  Its like SONOS have made their best efforts to break it badly and then let the users find the issues! 

        scot34Answer
        Lyricist III
        May 14, 2024

        Same problem. Solution: Use the Spotify app to see and play your music on the Sonos platform. Just click the speaker icon/box on the music bar in the Spotify app and select your Sonos network and problem solved. Selected music playing will display on the Sonos app as before when playing.  

          Sharon_3
          Lyricist I
          May 21, 2024

          Playing thru Original Spotify works, but queu functionality is different. It appears that removing a song from the wueu, removes it permanently from the pkaylist. Moving so gs around is not so easy because once a song is pkayed it disappears from the active queue. 
           

          Secondly  runni g separate apps for Spotify & Tunein (for sleep timer) really is taking several ateps backward. 
           

          will this be fixed?

            scot34
            Lyricist III
            May 21, 2024

            Have been told by Sonos support that the Spotify playlist issue will be resolved in future updates. I assume other issues will also be corrected . My opinion only on that.

              Nash23
              Lyricist II
              May 21, 2024

              One issue I found it fails to load properly. It loads then the next time you load the app, it won't load. Continuously open and close the app then it will load for a couple of times. A visses circle 

                Mickestoff
                Lyricist I
                May 22, 2024

                I only got 50 of my 108 Spotifyplaylists and i cant remove or add any others. 

                  apb29
                  Lyricist III
                  May 22, 2024

                  The new app is a trainwreck. It is glitchy, clunky, often unresponsive and what the hell with the playlists, Sonos? You have degraded the experience for every.single.one of your customers.  What a shame

                    controlav
                    controlav
                    Lead Maestro
                    May 22, 2024

                    The Desktop app should show all of them.

                    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
                    101david
                    Lyricist I
                    May 23, 2024

                    I don’t know what problems Sonos was trying to solve with this new ver80.xx.xx app but I know they created some brand new ones. 

                    • Tried to play the tops hits of an artist on Tidal and it only played the first song (never had that problem on S2 app)
                    • After opening app it could not connect to my Era 300 even though it was already playing a song
                    • Opening Pandora in the app failed on first try (never remember that happening in S2)
                    • Its much more clunky adding a remove different rooms/devices
                    • I don’t appreciate the adds for Sonos products (e.g. Ace headphones) in the valuable home page space
                    • Takes way longer to populate metadata (e.g. images of album covers, names of channels, etc.)
                    • What is “Your Sources” and why is that on the home page? My is defaulted to My TV (why? - my TV only displays video)
                    • First song played on Pandora did not finish before the next song started

                    I would love to go back to S2. It worked fine for my needs. What am I missing?

                      Show more replies
                      Terms & ConditionsAccessibility statement