Enthusiast I

Answered

New Sonos App - Utterly useless!

Forum|Forum|2 years ago
May 9, 2024
105 replies
5524 views

I’m sure it’s not just me, but it’s possibly the worst ‘update’ yet! Can’t find half of the things which were previously easy to access. It’s a big 👎from me!

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Best answer by JP007

Bugs include:

System crashes erratically
Grouped rooms cannot have individual rooms muted, you have to slide to zero, this is not workable as to get all rooms on same volume level is very fiddly, and slow. Worked fine in S2 version
When in group mode, sometimes a room does not play, you then have to deselect that room and go back and select it, sometimes it starts working

I would like to downgrade to S2, please make this available on Appstore - it’s just not fair to put this “new version” out and leave us to work through bugs.

On the subject of the new version, Ken Griffiths, you say many people did not like version S2, perhaps the silent majority did. In my opinion this new version is a step backwards, it’s rather ugly & fussy interface, and seemingly has less features and comes with bugs.

Again, please make S2 available on Appstore, urgently

L

Les 56

Lyricist II

My most used functions have disappeared.

Ken_Griffiths

Not a very constructive thread, no idea which features are being referred to here🤷‍♂️. Sonos cannot fix whatever it is you maybe referring too, without the detail.

Perhaps provide more information in more depth, post some screenshots/give examples and make some suggestions for improvement and state what you’d like to see in the new App. Many folk complained about the last S2 App too and this new App is intended to reflect what Sonos users have asked for - so ask away and let Sonos know what you want to see.

D

Dr. Cogent

Enthusiast II

I’m sure it’s not just me, but it’s possibly the worst ‘update’ yet! Can’t find half of the things which were previously easy to access. It’s a big 👎from me!

We were bamboozled

F

Father Ned

Lyricist I

Since the latest app version was installed my system has become completely unstable I.e.:

- Sonos devices fail to play what I ask them to

- Individual Sonos devices cut in and out intermittently

Really annoying seeming as I’m tied into the Sonos ecosystem

N

ngrossman

Lyricist I

This is a major failure by Sonos. I can no longer set alarms, edit playlists, set sleep mode, all features I used heavily. Looks like I won’t be expanding my Sonos system in the future if they are so eager to push out new updates with less features. I can no longer trust that features I use will continue to operate in the future.

D

Dr. Cogent

Enthusiast II

Not a very constructive thread, no idea which features are being referred to here🤷‍♂️. Sonos cannot fix whatever it is you maybe referring too, without the detail.

Perhaps provide more information in more depth, post some screenshots/give examples and make some suggestions for improvement and state what you’d like to see in the new App. Many folk complained about the last S2 App too and this new App is intended to reflect what Sonos users have asked for - so ask away and let Sonos know what you want to see.

They know what’s missing. This app is missing tons of features the previous version supported

T

ThomassAuthor

Enthusiast I

Not a very constructive thread, no idea which features are being referred to here🤷‍♂️. Sonos cannot fix whatever it is you maybe referring too, without the detail.

Perhaps provide more information in more depth, post some screenshots/give examples and make some suggestions for improvement and state what you’d like to see in the new App. Many folk complained about the last S2 App too and this new App is intended to reflect what Sonos users have asked for - so ask away and let Sonos know what you want to see.

I’m assuming that you’ve not tried it yet? The other replies here give some clues.

It’s almost as if Sonos have stripped out all previous functionality whilst making it ‘look attractive’ hoping that no one will notice…

Even the new web browser interface is useless.

T

ThomassAuthor

Enthusiast I

FYI as Sonos haven’t provided a way to downgrade back to the old S2 16.1 version and it’s seemingly not available from the support section, I’ve uninstalled the new and found a working version of the previous update here; you can download and install the APK suitable for Android from:- https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

J

JP007Answer

Lyricist I

Bugs include:

System crashes erratically
Grouped rooms cannot have individual rooms muted, you have to slide to zero, this is not workable as to get all rooms on same volume level is very fiddly, and slow. Worked fine in S2 version
When in group mode, sometimes a room does not play, you then have to deselect that room and go back and select it, sometimes it starts working

I would like to downgrade to S2, please make this available on Appstore - it’s just not fair to put this “new version” out and leave us to work through bugs.

On the subject of the new version, Ken Griffiths, you say many people did not like version S2, perhaps the silent majority did. In my opinion this new version is a step backwards, it’s rather ugly & fussy interface, and seemingly has less features and comes with bugs.

Again, please make S2 available on Appstore, urgently

C

ChrisJC

Enthusiast I

Android. Roll back steps to 16.1:-

I uninstalled the sonos app.

Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.

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