Contributor I

New Sonos App Update Sucks Massively

Forum|Forum|2 years ago
May 17, 2024
143 replies
7549 views

Sonos really screwed the pooch on the update. Nothing connects now, simplicity is gone. What in wide world of sports were you thinking????? Was there any real world testing done? Massive screw-up. Thinking of pitching what I have and starting over with another brand. Awful product

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D

DtotheT

Lyricist I

Sonos really screwed the pooch on the update. Nothing connects now, simplicity is gone. What in wide world of sports were you thinking????? Was there any real world testing done? Massive screw-up. Thinking of pitching what I have and starting over with another brand. Awful product

Screwed the pooch is an understatement. The update is a complete abomination. I can't save favourite stations anymore, connectivity is horrible, and overall it's no longer a user-friendly app. I keep waiting for an update to fix all these issues and still nothing. What was wrong with the old app?!? Did they feel they MUST change it? Boooo

V

Veeper

Prominent Collaborator I

Sonos really screwed the pooch on the update. Nothing connects now, simplicity is gone. What in wide world of sports were you thinking????? Was there any real world testing done? Massive screw-up. Thinking of pitching what I have and starting over with another brand. Awful product

Screwed the pooch is an understatement. The update is a complete abomination. I can't save favourite stations anymore, connectivity is horrible, and overall it's no longer a user-friendly app. I keep waiting for an update to fix all these issues and still nothing. What was wrong with the old app?!? Did they feel they MUST change it? Boooo

Even if they needed to add a support disclaimer, leaving the old app available would at the very least give users at least a method to use their own hardware.

You're right about it no longer being user friendly. Its a massive goat rodeo with ZERO thought to intuition. “This looks cool,” is probably the worst way to attempt to design a mobile app from the ground up.

Feature parity
Navigation familiarity

I feel like I’m taking crazy pills that I have to point this out to people making insane money for a company that USED to be king.

AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.

G

GoldenBoy

Lyricist III

Rumor is that they had to change the app to accommodate their new headphones that were recently rolled out.

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