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Avid Contributor I
May 9, 2024
Question

New Sonos app update sucks! How can I down grade again

  • May 9, 2024
  • 91 replies
  • 10123 views

I just upgraded to the new version of the app.

 

I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are there

Nor can I not search the library anymore.

Until you have this changed back or fixed please tell me how to downgrade the software

I’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!!

 

Sonos does not need to look like Spotify!

 

 

 

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91 replies

Contributor I
May 9, 2024

I just did exactly that And down graded. I use the dual mono on many of my rooms as they are ceiling speakers spaced too far apart for stereo. 

I followed this 

https://www.androidpolice.com/roll-back-android-app-older-version/#:~:text=You%20must%20uninstall%20an%20app,updates%20to%20the%20original%20app.

Lyricist III
May 9, 2024

They removed the alarm functionality. One of the main reasons for me purchasing. 

Racking my brain thinking of a worse app upgrade for any company and I can't think of one. You'd have to pull my finger nails off for me to recommend Sonos to anyone anymore 

Local Superstar
May 9, 2024

They removed the alarm functionality. One of the main reasons for me purchasing. 

Racking my brain thinking of a worse app upgrade for any company and I can't think of one. You'd have to pull my finger nails off for me to recommend Sonos to anyone anymore 

Finger nails?  Do not tempt fate💅😜

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Contributor I
May 9, 2024

This castellated seems to be a troll!! They need to stop the sarcasm on here, we have thousands invest and Sonos screwed us all!!

Contributor I
May 10, 2024

New app is terrible. How do I rollback on IOS?

Lyricist I
May 10, 2024

Where’d the ‘play next’ button go ?!?! Not impressed!

Lyricist I
May 10, 2024

We are also confronted today with the Android upgrade. What a mess! Does Sonos listen and care about its users at all?? I have the following super annoying issues:

  1. They removed the old Tunein plugin. I have a lot of favorite streaming stations which are not on Tunein. In the old plugin I could manually add them. Now all these stations are gone over night! The new Tunein plugin does not allow a manual addition of a streaming url. At least I did not find it yet! Anybody a solution to that? Now we depend on Tunein where to listen to?
  2. Playlist. All my playlists are gone! I put a lot of work in this over the years! All the apps on the internet work with playlist, even Spotify!  Why do you remove playlists Sonos?
  3. The 65.000 limit of music files on a storage is still bothering me a lot! The music I like can not always be found on streaming channels, Bandcamp or Spotify. I buy a lot of CD’s from bands who release their stuff in private management and then import them in Sonos.  The work around until now to overcome the song limit was to use playlist but they did remove this as well (point 2).  Do I then need to go back to a CD-player for playing my music??
  4. I can not find the alarm functionality anymore.  Already mentioned above? Really!????
  5. Previously they already removed the possibility to play music from your phone’s local storage. Super annoying! The function is still available on S1 though.  I sometimes get samples or music (I am  a DJ) sent by email or chatapps and could aways play them to the nearest Sonos. Now I need a cable to the Sonos(via line-in) to play them ??  Are we back on cables in 2024?

 

Lyricist I
May 10, 2024

This is not a question of getting “used” to a new app.  This so called upgrade actually lost functionality.  No ability (from what I’ve seen) to manage alarms on the android mobile app.  You can manage alarms on the desktop it seems.  

There is no volume percentage displayed, only a slider.  This can be probematic in a business setting.  I would love for people to post detailed instructions for how to go back to the previous version.  This is very disappointing.  SONOS MAKE THIS RIGHT!  

 

 

Contributor I
May 10, 2024

This is not a question of getting “used” to a new app.  This so called upgrade actually lost functionality.  No ability (from what I’ve seen) to manage alarms on the android mobile app.  You can manage alarms on the desktop it seems.  

There is no volume percentage displayed, only a slider.  This can be probematic in a business setting.  I would love for people to post detailed instructions for how to go back to the previous version.  This is very disappointing.  SONOS MAKE THIS RIGHT!  

 

 

See my reply I reverted back following Android police instructions. 

Contributor I
May 10, 2024

Have to agree that the new Sonos app sacrificed functionality for user look and feel.  Its colorful and the screen can be customized but so much key functionality does not work well or work at all!

First off, it is much slower to load a selection and start playing music. At times I select a favorite and it takes a long time to load.  Once loaded I need a second press to play the selection.  So the app added a second and unnecessary click.  Not a good design!

 

The “Recently played” section does not work at all!  Every time I select it I get a message saying “Sonething went wrong. Try again later”.  After 3 days of “later” it has never worked for me.

 

I could go on but the message back to Sonos is please test your software before releasing it.  When the most basic of functions no longer work it looks as if you never tested even the most basic functions.  Or worse yet, you decided to release it thinking colors and sexy icons are more important than preserving functions.

 

I am a long time Sonos user (11 yrs) and find that the entire product line has gotten less and less reliable and stable each year.  It used to be so much better.