Skip to main content
Trending Lyricist I
May 11, 2024
Answered

New Sonos App Update Broke Amp Subwoofer Control

  • May 11, 2024
  • 68 replies
  • 2828 views

Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now. 

 

The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app. 

 

Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by tbraset

Finally! The lates app update (80.04.04) seems to have fixed this issue. I now kan enable/disable, set sub-level and crossover from the app. I am using a third party active sub connected to the rca sub out on the Amp.

68 replies

DJ BRS
Lyricist III
May 22, 2024

I use a Crown amp to power the jbl 2210 for my deck. Sonos doesn't make a outdoor sub at this caliber

I like the sound of that crown been around forever they couldn’t even get near it professional Audio is way farther ahead than Sonos. Sonos is a nice toy. Definitely better than having a russound System from back in the day I wouldn’t say it’s better than Creston but for something that comes out of the box it’s a lot easier than having to add amplifiers and match up the correct speakers and things like that. I like that you used a crown amplifier I’ve been installing home systems Building nightclub, audio, and video for over 35 years. We use crown & Qsc. But a lot of people don’t think you can use those type of amplifiers with the systems and when you do, they sound phenomenal. Just may need to play around with some good ideas of how to trigger the amps on it off which you can just do it through the AC voltage and get a trigger Device 

DJ BRS
Lyricist III
May 22, 2024

You know it’s really horrible. Also that you can’t tap on the volume anymore and then go to your equalizer settings. You now have to hit the settings button on the top right of the screen, which is a royal pain in the ass then separately go into the zone that you wanna choose to adjust Subwoofer at least when they make it work correctly, it would’ve been better for them to get rid Of the subwoofer control screen and have a pop-up that says coming soon lol 

Trending Lyricist I
May 22, 2024

Crossover frequency slider works now. However on/off and sub level doesn’t work.

 

There’s also a bug in the frequency slider. Max in the new app if you slide all the way to the right is 100hz. If you use the old app, max is 110hz. You can still get 110hz (and it would be reflected in the new app) by maxing it in the old app.

Can you show where the controls are at.

See below. Click where I highlighted in yellow.

 

 

Well looks like it's in the same old place. I updated my app and it's still missing.

Lyricist I
May 23, 2024

Sub controls for Amp are broken for me too. App is updated to latest version as of 5 minutes ago. The controls are visible, but when I make adjustments there is no effect. If I toggle Sub to “off” it still plays sub audio. Adjusting the sub volume level will show visually in the app, but it doesn’t actually change the sub volume. 

SeepSoakAuthor
Trending Lyricist I
May 23, 2024

Sub controls for Amp are broken for me too. App is updated to latest version as of 5 minutes ago. The controls are visible, but when I make adjustments there is no effect. If I toggle Sub to “off” it still plays sub audio. Adjusting the sub volume level will show visually in the app, but it doesn’t actually change the sub volume. 

Yup, still broken. But I got a thumbs up from a Sonos staff member about my previous comment stating the new update still hasn't resolved this bug. So I'm a bit more happy that there's acknowledgment about this bug so I trust a fix is coming soon. 

Lyricist III
May 23, 2024

Sub controls for Amp are broken for me too. App is updated to latest version as of 5 minutes ago. The controls are visible, but when I make adjustments there is no effect. If I toggle Sub to “off” it still plays sub audio. Adjusting the sub volume level will show visually in the app, but it doesn’t actually change the sub volume. 

Same here!  The latest update has self recognized no sub on my amp that does not have one connected to the sub out.  My other amp with a sub connected via sub out - still no phase control and level has no effect.

Trending Lyricist I
May 23, 2024

I'm still side loading the old app 15.8 every time I need to install an amp for someone. Good thing the new app doesn't control the sub out or it would never work.

Lyricist I
May 24, 2024

I’m having the same issue, controls are there but only the crossover freq works in the sub controls. Every update breaks something. 

Trending Lyricist I
May 24, 2024

Those of you that have sub controls are you android or IOS? I have never seen the controls on android with new app. Updated  just a couple days ago.

Lyricist III
May 24, 2024

Those of you that have sub controls are you android or IOS? I have never seen the controls on android with new app. Updated  just a couple days ago.

iOS here.  Shows sub controls when connected to sub out on amp.  Level and phase are not working