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Trending Lyricist I
May 11, 2024
Answered

New Sonos App Update Broke Amp Subwoofer Control

  • May 11, 2024
  • 68 replies
  • 2828 views

Really trying to understand if I'm doing something wrong here. But before I updated to the new Sonos app, I had absolutely no problems until now. 

 

The new Sonos app completely broke the subwoofer on/off & subwoofer volume control I had for my Sonos Amp. Luckily my subwoofer has a lot of controls on it and I'm able to adjust the volume and the phase control directly on the subwoofer, but I absolutely need to have the ability to control that important function on the app. 

 

Does anyone else have an issue controlling the on/off and volume control of your subwoofer connected to the Sonos Amp?

 

 

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Best answer by tbraset

Finally! The lates app update (80.04.04) seems to have fixed this issue. I now kan enable/disable, set sub-level and crossover from the app. I am using a third party active sub connected to the rca sub out on the Amp.

68 replies

Trending Lyricist I
May 12, 2024

This upsets me to no end i adjust my bass volume up for watching movies on my deck. I have been doing a side load of an old version apk on my android. But damn sonos still auto updates my app without permission.

Trending Lyricist I
May 12, 2024

 

May 13, 2024

Yes, I have the same issue with a Cambridge Audio sub, the Amp’s sub controls have no effect on the signal to the Sub currently and I have to control the level directly on the sub.

Lyricist II
May 13, 2024

Is it supppsed to be like this?

Is it Sonos way to force us to buy their Subwoofer?

Enthusiast I
May 13, 2024

The Amp has an RCA sub out so it’s built to support 3rd party subs. I doubt the bug in the app is there to force people to buy new kit. I have certainly put off any potential future purchases since this app’s release. I was looking at an Era 3’s and Arc with Sub but have serious doubts now.

Trending Lyricist I
May 14, 2024

I use a Crown amp to power the jbl 2210 for my deck. Sonos doesn't make a outdoor sub at this caliber.

Lyricist III
May 14, 2024

I have experienced exactly the same issue.  Sub controls have been rendered useless for phase control, level and cannot be disabled which means crossover is always enabled.  I use two Sonos amps for my outdoor patio and have one connected to a sub amp which powers an outdoor sub.  The other amp with no sub.  The system was working harmoniously and perfectly blended until the latest app which completely ruined the ability to blend the sub and mains and sub optimized the use of a second zone without a sub.  Terrible release.

SeepSoakAuthor
Trending Lyricist I
May 14, 2024

Is it supppsed to be like this?

Is it Sonos way to force us to buy their Subwoofer?

No and to be honest I think that's a far stretch. It's pretty clear to me that it's just poor planning and poor programming on releasing this new update. It is filled with bugs and issues. 

Lyricist II
May 14, 2024

So it will come another update? What do you think?

Is there anyone who talked to Sonos about this issue? I hope they know there’s a problem…

Lyricist III
May 15, 2024

Well it looks like two subsequent updates have been released.  One of the updates includes support for Apple Lossless Music which is great.  Still no fix for the sub controls on Sonos Amp.  Ugh!