Enthusiast II

New Sonos app removes key features - beware!

Forum|Forum|2 years ago
May 7, 2024
391 replies
32982 views

Having just upgraded to the new app, I’m utterly amazed at how poor it is from a user perspective.

There is no longer a volume number indication
You cannot edit queues
You cannot add single songs to a queue as ‘play next’ or ‘add to end’
You cannot create or edit any alarms

How did this get through any UAT? These are basic features every Sonos user has enjoyed for years.

Absolutely ridiculous, please add this functionality back ASAP.

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I

ingiesr

Contributor I

Seems like there is agreement that the Current Sonos Apps suck!

G

gerrard

Trending Lyricist I

Outrageous ploy. All of my system settings have disappeared on the new app on iphone (I haven’t dared upgrade my android). No favourites, no services. Everything zeroed as if I havent been using it for, what, ten years?

C

Cp85

Trending Lyricist I

A week late, but I finally got a reply from Sonos after emailing the CEO. While the response continued the company's irritating habit of pretending there were positive as well as negative results from this whole debacle ("We’ve received a great deal of feedback thus far, on both the improvements made as well as where we fell short"), they are at least FINALLY answering questions about which specifically functionality will be returning to the app when:

"Additional improvements to screen reader for visually impaired customers: May 21
Adding to queue and playing next: early June
Sleep timer: mid-June
Snooze alarms: mid-June
Local music library search and playback: mid-June
Update Wi-Fi settings: mid-June"

I remain angry they took so long to do this very basic damage control, and mystified they didn't even ATTEMPT to provide this level of detail during Tuesday's Ask Me Anything, but it IS progress.

Blimey them coders is sure gonna be busy mid June. Let’s just hope they fix it and don’t brake it more than they already have. 🤬😩🤮

G

Grapemannen

Lyricist II

A solution?

Not a good solution since you shouldn't but if you google it's not superhard to find the not updated apk from other download sites than google play.

Not in any way saying here's the solution but it's a solution.

J

Juiceloose

Lyricist I

A solution?

Not a good solution since you shouldn't but if you google it's not superhard to find the not updated apk from other download sites than google play.

Not in any way saying here's the solution but it's a solution.

I have found the non-updated APK and having installed it, it won’t let me connect to my speaker without upgrading to the latest version. I cannot see any option to carry on the connection process without upgrading to the latest version. Has anybody managed to find a workaround?

V

valleyman

Lyricist I

Hard to imagine the capability of the UX team in assembling a cup of coffee, let alone a multi billion dollar company flagship product.

Removal of volume numbers is an intentional dumbing of an already dumb product. This will literally stop me buying Sonos in the future.

R3SKT

Avid Contributor I

I’ve just realised that I have an iPhone 12 Pro sat in a box which still carries the S2 Gold app. Currently charging it up to make use of that as a dedicated Sonos controller until something better happens to come over the air for the absolute shambles this latest iteration of their idea of a controller is! This kind of takes me back to when they previously removed functionality from using older iOs software that then bricked an original ipad which we had mounted in the kitchen as the primary controller for both of us to use. Life shouldn’t be so hard …..

Stevie T. - 7 Play1, 3 Play5, 2 Playbase, 1 Move and 1 Mothership of a SUB!

C

Cp85

Trending Lyricist I

Hard to imagine the capability of the UX team in assembling a cup of coffee, let alone a multi billion dollar company flagship product.

Removal of volume numbers is an intentional dumbing of an already dumb product. This will literally stop me buying Sonos in the future.

Well Valleyman

It’s not getting any better, today as I quite often do, I turned up the volume on my system (management having gone out). It seemed a little lacklustre to say the least, so and only for the purpose of scientific research, I took it all the way to the max. What did I find? about 20% of the power it used to have before this catastrophic upgrade. I then tried to take it further using the speaker buttons, but alas no further gain. I switched it all back down, then off, rebooted the system with the old gold app but again no further progress was achieved.
so does this mean they have frigged around with the firmware on the speakers or the port?

I am very tempted to box the entire system up and ship it all to Mr CEO at his home address, the only thing stopping me is I will have wasted even more money on this s£&t system.

Still no response to the email I sent him last week what an absolute shit show

cp85

S

stevepow

Prominent Collaborator I

They’ve doubled down and don’t intend any immediate relief, even though they could easily allow people to roll back, they won’t. They need to sell headphones apparently. 😐 Like I’d buy anything from Sonos ever again? They can take those headphones and put them where the Sun doesn’t shine.

O

Orlando KM

Lyricist I

This might be nitpicky but the sticky Now Playing bar at the bottom of the screen is a real UX head scratcher.

It acts like a bottom sheet… sort of? Swiping it up opens Your System, but tapping it opens Now Playing.

There are a few wonky navigation decisions like that in this update for sure.

THANK YOU!!! This helped me fix the issue I was having with setting my TV Sound Bar as the source for the rest of the rooms! “Swiping it up opens Your System”

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