New SONOS App has removed Windows music library and won't let me re-add it!

osm, that support article was great info.  They should include some pics for clarification.  I deleted the NAS drive setup that Sonos tech support added and followed the instructions and now have my music folder back as normal.  Not sure if a beginner can get “Network Path” in the folder properties correct.  Normally one would enter the drive path.

This all total insanity for Sonos users.  

Glad it helped.

Regarding “normally one would enter the drive path”: Whilst it seems convoluted now to require the user to generate and enter a network path for a folder that lives on the same drive as the desktop application, keep in mind the desktop app will be scrapped soon. Once that happens the only way to add a folder will be via the mobile app, at which point it will be totally logical to enter a network path (as a standard windows/mac path would make no sense from the perspective of the mobile application).

I can see Sonos’ argument for scrapping the desktop app: probably very few people actually use it and switching to a web app makes it easier for them to support playback control from multiple desktop operating systems. However, their communication around the impact it has on individuals who keep their music on windows and mac computers and how they can adapt to the change has been a horror show (as has the coordination of changes to music library support and temporary removal of library management from mobile app; they shouldn’t have done both at the same time).

Hi @osm and @Paison, my set of instructions has pics. 😅

Amidst the fubar that is the new app, the handling (and I use that word loosely) of local library music was and continues to be its own friggin’ mess. In early May, Sonos messaged that SMBv1 and http shares would no longer be supported “in the next few months.” That timeframe quietly and inexplicably morphed into “about 10 days” when the v16.2 firmware was released.

I have a thesis how that happened but it really doesn’t matter.

Absolutely: I imagine that a lot of users will not have the ability and/or be prepared to invest yet more time in trying to fix something that the manufacturer has turned from being an asset into a liability.

thanks tried this but still get the same 913 error message

Just updated the app and still get error code 913. My understanding was this would be resolved by mid-June. What is the status? 

In this case I would suggest contacting Sonos support and let them know you are still getting an error even after following the new support documentation involving creating and adding a network share.

Any chance you (or anyone) could post a screenshot of the 913 error? I see several people mention it but I’ve never seen it myself.

Windows 11.  Hope this helps.  It’s what I did following the instructional link to access music on my external drive:

Click “Share.”

It’s the “Network Path” you need - \\LENOVO-RICH\Music   -  Copy it.

It’s will be different on your computer.

This what “Advanced Sharing” looks like on my computer:

Open Sonos app and go to:  Manage/Music Library/Add

Enter the “Network Path.”  My computer was -  \\LENOVO-RICH\Music

Then click on “Browse” and go to where you music is stored on your hard drive.

Let me know if I left any steps out.

The problem I am having is that it now (as I reported elsewhere) is that the sonos system loses the share every night when it does its scan of the library. I can add the share, it indexes the files, the library appears in the app, music plays.  Next morning the share is missing from the desktop app and mobile app.  And the share cannot be added via the Android app at all now (confirmed with Sonos).  This is definitely not working as it should on Windows / Android...

AnonUserCA, On Shared Permissions, does it look like the one above?