New SONOS App has removed Windows music library and won't let me re-add it!

This is CRAZY!
My music is stored on a Netgear ReadyNAS which only supports SMB v1 but my Sonos has worked fine with this setup until this update.
Yes I know that SMB v1 is old and no longer supported but the NAS is only hosting music so hardly a security risk - and Sonos perfectly was happy with it before.
Why can’t we roll back???
SONOS, this is not a good way to treat your customers, as for buying your new headphones - FORGET IT, you’ll get no more money from me!  

I have a mac and a synology Nas Drive and like everyone else lost access to my own music folder. Im managed to get the folder up and running and reindexed by changing a setting on the NAS drive.

If you have a synology NAS then this is what I did which worked,

Log into NAS and go to control panel>File Services - Make sure SMB is enabled. Then go into Advanced Setting and make sure Maximum SMB protocol is set to SMB3 and the Minimum is set to SMB1. Click apply.

Now go back into sonos app>manage music Library setting and enter the pathway of your music folder.

Music should then index and a new path set up.

Nah

I found a way to listen to my Sonos speakers with files that were in my Sonos Windows Library.

The latest version of itunes works as a player.

That’s correct, the latest version of itunes with my windows computer communicates with my Sonos devices.

First I copied all my music files from the hard drive on my computer to itunes.

Then, I clicked the small icon located top center leftish on itunes which allows me to see my Sonos speakers in a window.

I’m able to use the new crappy sonos app to group all speakers and adjust volume etc.

The itunes app also works to group all speakers and adjust volumes.

The SonoPhone app also works well as a controller.

One thing to keep in mind is that I’m using a Windows 11 computer and an iphone 13.

Not sure if other devices will work the same.

Updated by Tooting Jools: Update: I have found that my “iTunes Remote” app on my iPhone gives me full access to my music library in my W11 laptop via iTunes. So I have full access to my music on my laptop using my phone as a controller without using the Sonos app

I hope others are able to enjoy music again using their Sonos speakers.

The new app is so pathetic that my play 3 s drop off or play out of synch. My new roam sl is useless. Sonos can’t even help on connecting.they are so fucked .wish I could start over with a good company 

I am using a Buffalo LS210D400 network drive.  Never had any problem with connecting my music library to Sonos.  At first, after I installed the new app, my music library was still there.  But now, after the latest update or two, it is gone.  Sonos app simply won’t connect to anything on my network, including my NAS.  This is total garbage.  Maybe it will be fixed some day, but am I supposed to sit around for a month or two with no music, after laying out a lot of money for a whole-house Sonos system?

Obviously, no Sonos administrators are reading these posts.  If they were, they would have notified all of us about the problem, solution, and timeframe.  The only thing they understand is money.  Don’t buy any Sonos products for as long as possible unless you have too.  A loss of sales is the only thing they will understand.

I agree with Simple Guy….I cannot add my music library to Sonos anymore...so the software is worthless. Luckily Roon still recognizes my Sonos Beam and I can play my library no problem using Roon.

This is either a calculated step to a new technical environment that Sonos plans to introduce or a bungled software development release that did not include customer requirements or adequate regression testing if personal hosted iTunes was a known customer requirement. The best way to get product development’s attention is to write the board of director chairman. His address is below.

Mr. Julius Genachowski

Chairman Board of Directors

Sonos Corporation Inc.

614 Chapala Street

Santa Barbara, CA 93101

It’s 6/4/24 @ 7:15 PM Florida and just got a new Sonos update build 79153290.  After installing, still no music library.  This company sucks.  My Sonos has been sitting idle for weeks because I can’t access music on my hard drive.