New SONOS App has removed Windows music library and won't let me re-add it!

The very same thing happened to me only on an Apple today.  Error 913.

Yesterday it would connect but now unable to add shared folder error 913.  Unacceptable.  

This is after the new update to the new update.  I can’t justify spending another dime on Sonos.

The same thing is happening to me on MacOS 14.5. System has working perfectly and now I cannot add any folder without the 913 error.

Same thing happened to me today MacOS 14.4.1.

😟

Same thing here! The main reason that I bought two Sono’s Speakers was to play my personal library. Now it’s gone and i can’t bring it back...913 error!  It’s lost on my Android and windows laptop. The app will only play music services!

This just happened to me.  The update forced itself onto my iphone and window laptop.  My spouse still has the gold app on an iphone.  We have no access to our local music library anymore, on any device.  I get the error 913 when I try to add it back.  How do I fix it??  Playing our local music files is the only reason we have the Sonos speakers.  They are useless now.

Same here. Error 913 for Apple Music Library on Sonoma 14.4.1. If I try to add the folder directly, it says access denied and to check username/password. I can see it trying to access the folder and then giving up. I’m the administrator so there should be no access/username problems.

BTW, this may help others until Sonos can fix this mess they’ve created. I copied the entire Apple music library to my NAS and then used add “Networked device (ex. NAS drive)” and was able to add the music library folder without any problems. This is just a temp solution since the library won’t be updated if I add more music but at least it keeps me going for the time being.

Thank you so much Sunocoz!!  I right-clicked my iTunes folder in windows explorer, went to properties, shared that folder with the Sonos system, then pretended the shared folder link is an NAS drive and tried adding it back to Sonos using the Networked device option like you suggested.  It worked and the music library reappeared on all our devices, both versions of the iOS mobile app and on the desktop.  Still can’t queue on the new app but at least we can play our library for now anyway.  You are brilliant!

Me again(the guy earlier commenting)

.  While I waited 2 plus hours I got Plex going but somehow that doesn't work now. They told me that it is in fact ***ked and they will be fixing it.   I'm not even a Sonos person.  I use Sonos (port) to fuel a Anthem Amp/Reciever with Paradigm Studio 20/Subs\ Subs\center  to match system.  I know that stuff is old (The Anthem is new) but I bought it because Jamisons Audio in Toledo Ohio, A High End Shop said it was the shit 12 years ago.  ( I live in BG) When I spend money on Audio I expect it to work.  Get an Anthem if you can.  

P.S.  I waited drank a six pack missed a workout so you don't have to.  It is on the list of stuff they have to fix.  I’m sorry.  

One more thing Sonos.  This is despicable.  This new app.  Iv’e been with you for at least a decade.

Same problem. Woke up this morning to realise the desktop app doesnt play my music library anymore. Then there was a desktop app update. Thought that might fix it, although I didnt expect much after the last few days. Turned out now the library has completely disappeared and I can’t add it back (error 913). The “Don’t fix it if it ain’t broke” quote is slowly manifesting itself in my mind… what else is gonna happen with these new updates?!