New Sonos App broke my entire system. It is unstable

So as of 5/30/24 there is an App update to fix a couple small issues.  Did anyone update?  I’m scared to do any updates for a while since we all see how much they have failed their customers on this last horrific update.  

My system is now also completely broken. I might as well throw them all out, until/unless this is fixed.

Sonos, please at least allow us to “downgrade” our compatible products to S1 again ASAP, so we can use the old - but functional - S1 software which at least worked.

And if one wanted to update (IPhone), exactly how is this done? If “no system found” and settings will only allow “set up new system” and “products not found”, I see no way to update. If I go to the App Store there is no update. Incredible!

Sonos has successfully destroyed their brand. There is no way to go back to a working version of their software. I’ve uninstalled/reinstalled the desktop and iOS Apps, restarted my router and spent hours on customer support waiting for them to pick up the phone. Finally I was abruptly disconnected waiting for a person to pick up. Their online chat support spits out idiotic boiler plate nonsense.  Since Sonos will not address this here and shows utter contempt for their customers, I suppose we have to fend for ourselves to find working alternatives. Fortunately I have a pair of working bookshelf speakers. This is no replacement for what Sonos used to do but it’s a start. 

I have the new Sonos update app on phone. The other day (iPhone) said I had an update available.  It was to “fix” a couple issues but I didn’t update because it may mess up the little bit of stuff that is working.  I didn’t know if anyone else attempted to do the update. 
Looks like it’s time to call the Better Business Bureau and make a complaint with this mess their developers have caused 

I just updated all my desktop and iOS Apps today June 2nd. It is still broken. Keeps defaulting to my Beam system (overriding my TV input which has to be painstakingly reconnected.) Will not stay connected. I have reverted to playing albums on wired hardware. Thankfully I have that as an alternative. I realize most Sonos users don’t have that as an option. Damn Sonos has really screwed the pooch on this. I can’t believe no-one from the company hasn’t weighted in on this train wreck!

Did you unplug EACH speaker where they are all unplugged at the same time?  Then wait a couple mins then start plugging each one back in. I have a Sonos ONE that is hard wired (Ethernet) to my router.  I use it as my HOST for a more stable system.  I plug it in first, let it boot completely up to the solid white light, then start plugging others in 

No. I did not try that.

Okay, I give up, between trashing my home system and only having one of my two roams work on the road, I'm ready and willing to invest into an entire new system.  

Is Sonos the best we got or is there a better option? 

Hopefully a class action suit will reimburse some of the replacement cost.  

I understand.  I had planned to purchase a Move 2, Two of the Era 300’s and one more Play 5…. Glad I was waiting until July.  Not happening now.