Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13613 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

Show previous replies

M

Marcus E

Trending Lyricist I

Alarms on the Sonos app don’t end up playing the chime on the speakers. The app version I have now allows me to add and update speakers without getting stuck in the update log in error loop that iOS was having for a few weeks. I can set the alarm, time, days etc but it just never ends up playing. Unplugging the speakers and restarting my phone doesn’t fix it

J

jph11

Lyricist I

Found a new alarm issue this morning.

Yesterday I grouped two zones Kitchen and Bathroom while listening to music. I did not ungroup them after.

This morning when my Kitchen alarm went off it also played in the Bedroom.

The backend process needs to be updated to ungroup any zones prior to the Alarm as I had defined the Alarm for Kitchen only.

Thanks

F

florismk

Enthusiast I

Many issues with Alarms in the new Sonos app. Glad to see the Alarms function is back, but it's still broken:

I find that the time picker to set the alarm time is horrible to work with. Tiny font, hair trigger scroll wheels. Olympic eye-hand coordination needed.
When I want to change a repeated alarm to a one-shot alarm, in the previous app that was a matter of unchecking all weekdays. Now, when I uncheck all weekdays, the alarm won't save. I have to check a single weekday, and then the alarm saves as one-shot, and I return to the configuration, all weekdays are unchecked. Which is of course counterintuitive and just wrong, but also means it's impossible to change a repeated alarm to a single weekday!
When I save an alarm, it's not automatically switched on, like it was in the previous version of the app. So changing and setting an alarm requires the extra step of switching it on after save. Should not be needed, why change perfectly good behavior?
ALARMS SOMETIMES, RANDOMLY, DON'T GO OFF AT ALL!!! This happens almost on a weekly basis. I've literally overslept three times since the new app was released. (And no, this has nothing to do with the previous point. It also happens with an all-weekdays alarm that never changes and is always on in my config.)

Is any of this on the radar of the dev team? Will fixes be available any time soon?

Adding to this, the Alarms function suddenly disappeared today, along with numerous other function in the Manage screen. Happened when I cleared cache and data & reinstalled the app, in an attempt to fix the alarms-not-going-off issue. After reinstall, a lot of the Manage functions were gone. Weird, and what's weirder: they're back now.

Q

QERNB

Lyricist I

Just wondering if there is a way to turn off the gradual increasing volume when the alarm goes off? There is no setting to turn that off. I prefer to not have gradual increasing volume when it goes off.

J

j-rey

Lyricist II

Even with the update today 80.03.06 still no alarms.

Yesterday I managed to get through to support chat with a case number.

fully outlined that with every update the app generally gets worse. about the only function still working is volume control. (whoopee they added a volume index number to the slider in the release)

After over an hour on the chat yesterday - the tech person - said “it is a weekend we can’t help you” Try back during the week.

So if you can’t actually provide support why bother ?

No Alarms,

No Local Playlists

No, No, No

what actually works?

As of yesterday

Over the coming weeks, we will reintroduce the following features, while fixing bugs and addressing performance issues:

Local music library search and playback: Mid-June
Update Wi-Fi settings: Mid-June

What month is it where you are? June 17th here - that is mid June (I think) so one might have expected the Local music library. But Alarms still don’t show up.

I have lost all confidence in Sonos.

So time consuming and wasting my time uninstalling and reinstalling the app -- just put the old one back it worked!

(Yes all hardware is up to date)

What a pile of …

Err0r-404

Hello Together,

a few days before i found out, that the alarm clock is not working (is not shown in the menu) because i prohibited my Sonos products from connecting with the internet.

With the old App version, even in offline mode the alarm clock was working.

With the new version of the Sonos app, the alarm clock with its timers will only be shown, if i connect the sound boxes with the internet.

I‘m not quite sure, why this cautious exists, but i hope that Sonos will change this immediately.

i do not want to connect my system with the internet, but want to use the alarm clock feature.

G

GC3

Headliner I

With 80.03.06 SonosNet management is now available. Somebody talk about when and how to use it given the new cloud based system...

A

AndyN72

Lyricist II

I’m finding that my alarms just never go off.

I’ve deleted them all and added new ones.

Have Tested different sources, even the dreaded chime.

And tried on a variety of hardware types and yet nothing works.

Can somebody explain when we might get functional alarms back?

S

ss1234

Trending Lyricist II

My alarms are still not saving in the app

A

AndyN72

Lyricist II

I’m finding that my alarms just never go off.

I’ve deleted them all and added new ones.

Have Tested different sources, even the dreaded chime.

And tried on a variety of hardware types and yet nothing works.

Can somebody explain when we might get functional alarms back?

I managed to resolve this.

Sonos seem to be using some third party software (Airship I think) to manage the roll out of new features.

Some Firewall management / Privacy apps block traffic to Airship assuming it is adware / malware.

Turning off the Firewall temporarily and accessing / using the features seems to allow the system “to configure these new features”

Turning the firewall back on seems not to impact the operation of the new features.

I’m sure Sonos must be aware of these quirks, Airship certainly are https://support.airship.com/hc/en-us/articles/215182466-What-should-I-do-if-the-Airship-SDK-was-falsely-identified-as-adware) so would be useful to add some debugging steps to FAQs etc.

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