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David Weller
Avid Contributor II
May 8, 2024

New SONOS App - Alarms

  • May 8, 2024
  • 233 replies
  • 13613 views

App has been upgraded,  We onlu have IOS no access to Mac or Windows,

 

Lost ability to use alarms etc 

 

Can we reverse upgrade and go back?

 

New app is awful! so user non friendly 

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    Pinned Reply By Jamie A

    Hi all,

    With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

    1. Update your app to:
      1. iOS: 80.00.08 - available now in the App Store
      2. Android: 80.00.05 - available now in the Play Store
    2. Update your firmware to 79.0-52294 - available now via the Sonos App:
      1. Tap the settings gear in the top right
      2. Select “Manage” next to your system name
      3. Select System Updates
      4. Select Check for Updates
    3. Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
      1. Start the Sonos app
      2. Force quit the app
      3. Start the Sonos app again

    Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

    You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

    If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

     

    233 replies

    Show previous replies
    Michelle P Freshy
    Lyricist I
    June 4, 2024

    My phone force a SONOS update and now Sonos has suddenly no longer able to locate any speakers in the house and we can not.use it. We can find 1 speaker.via Spotify APP and zero speakers on SONOS APP.

    Also, when it.did work the alarm function disappeared and we use the alarms a lot.

    This is a very bad user experience. Any tips on how I can get this system working again? 

    Keith_Johnston
    Contributor I
    June 6, 2024

     

    • ALARMS SOMETIMES, RANDOMLY, DON'T GO OFF AT ALL!!! This happens almost on a weekly basis. I've literally overslept three times since the new app was released. (And no, this has nothing to do with the previous point. It also happens with an all-weekdays alarm that never changes and is always on in my config.)

    The last two mornings, June 5 and 6, the alarm didn’t fire.

    j-rey
    Lyricist II
    June 7, 2024

    Still unable to set alarms - try installing June 4 update 80.02.04 - again this should have alarms (and all the other missing features, local library, playlist etc)  -  now the app won’t even load -  splash screen displays - exits.

    Have uninstalled and reinstalled.  versions are as current as they can be.

    The app has been removed again.  

    tried to open a chat last evening, says people are available - great- complete summary to outline issue (in chat window), sorry no one is available - end chat.    

    Why is this app even available? 

    ranjb
    Avid Contributor I
    June 7, 2024

    Hi

    Another frustrated Sonos user since the update.

    My alarms no longer work at the scheduled time from online or my local NAS source. 

    I am working with Sonos support who advised I do a few things, one including reinstalling the App which I have done, previous to the app install I could see Alarms option in manage however since the re-install and logging into my account, it’s disappeared??

     

    I am on the latest version of the Android App?

    Anyone know what the hell is going on? I know Alarms feature has been resolved so why is it no longer appearing? 

    Any help on this is most appreciated.

    Thanks

    1 x MOVE | 1 x PLAY:1 | 1 x PLAYBAR | 2 X ONE | 1 x BEAM (GEN 2) | 1 x SUB MINI
    j-rey
    Lyricist II
    June 7, 2024

     

    Anyone know what the hell is going on? I know Alarms feature has been resolved so why is it no longer appearing? 

     

    Certainly no one at Sonos has a clue.  They think it is better.  I don’t know that Alarms has been resolved, none of the 80.x.x version I have tried have had available.

    The system is becoming more unstable with each new 80.x.x release. (iOS)   With the app now reinstalled (again)  at least it loads past the splash screen again, About the only thing that works however is volume control !!- everything else is now also gone, including streaming services..    

    This crap (I mean app) needs to be withdrawn and the older version made available again. 

    App is uninstalled again..  I can do volume control by walking to the speaker(s) and taping the button. 

      ranjb
      Avid Contributor I
      June 7, 2024

       

      Anyone know what the hell is going on? I know Alarms feature has been resolved so why is it no longer appearing? 

       

      Certainly no one at Sonos has a clue.  They think it is better.  I don’t know that Alarms has been resolved, none of the 80.x.x version I have tried have had available.

      The system is becoming more unstable with each new 80.x.x release. (iOS)   With the app now reinstalled (again)  at least it loads past the splash screen again, About the only thing that works however is volume control !!- everything else is now also gone, including streaming services..    

      This crap (I mean app) needs to be withdrawn and the older version made available again. 

      App is uninstalled again..  I can do volume control by walking to the speaker(s) and taping the button. 

       

      Shocking service, agree, I suppose on android I could side load back on again but my speakers are all now updated to latest update, not sure using an old app against the new updates would work?

      1 x MOVE | 1 x PLAY:1 | 1 x PLAYBAR | 2 X ONE | 1 x BEAM (GEN 2) | 1 x SUB MINI
        CaptainCafeman
        Lyricist I
        June 8, 2024

        I’m yet another person who’s app still isn’t allowing me to see or edit alarms. It doesn’t show up as an option in manage settings and I’m running the latest version (build 80.02.04, version 16.2 / 79.1-53290 for all speakers).

        Overall, a surprisingly poor experience with still no resolution.

        Cicero13
        Lyricist I
        June 10, 2024

        Why does the “live station” option for alarms result in the Sonos chime playing? I used to be able to have radio stations play.  

          julsdsx
          Lyricist I
          June 10, 2024

          Hi, 

          So ever since updating my sonos app, my alarms have not been going off. I’ve tried checking for updates, resetting the speaker to factory setting - everything i can think of, but no matter what, I can’t seem to make it work. Has anyone tried this before or know how to fix it?

           

            HenriR NL
            Enthusiast II
            June 11, 2024

            Since today / tonight I get only chimes instead of the selected playlists or albums (from whatever service, including Sonos’ very own radios….) when alarms are set  or modified with the mobile app. It does work normally when doing the same through the Desktop app. But guess what Sonos: i do not sleep with my desktop next to my bed… yet another addition to the beautiful, collection of s….y ‘improvements’ to the fangtsatic new mobile app

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