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Avid Contributor II
May 8, 2024

New SONOS App - Alarms

  • May 8, 2024
  • 233 replies
  • 13613 views

App has been upgraded,  We onlu have IOS no access to Mac or Windows,

 

Lost ability to use alarms etc 

 

Can we reverse upgrade and go back?

 

New app is awful! so user non friendly 

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

  1. Update your app to:
    1. iOS: 80.00.08 - available now in the App Store
    2. Android: 80.00.05 - available now in the Play Store
  2. Update your firmware to 79.0-52294 - available now via the Sonos App:
    1. Tap the settings gear in the top right
    2. Select “Manage” next to your system name
    3. Select System Updates
    4. Select Check for Updates
  3. Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
    1. Start the Sonos app
    2. Force quit the app
    3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

 

233 replies

Lyricist II
May 9, 2024

Is there honestly no access to alarms from the new app!?!? I’m losing my mind. I discovered this when I went to bed last night and tried to set my alarms for the next morning. From my phone. Like a normal human person. Only to not be able to find the controls in the new app and to discover from googling that I can only control my alarms from the Mac OS web interface!? So genuinely, Sonos, your expectation is that I get back out of bed, take out my laptop, turn it on and adjust my alarms from there??? I couldn’t even turn off the existing alarms from my phone, just no visibility into them at all! 
 

I can’t believe you prioritized shipping this update – by an entirely arbitrary deadline, let’s be honest – over maintaining basic, key functionality that your users depend on literally every day. 😤😤😤

May 9, 2024
Lyricist I
May 9, 2024

Can we please, please, please get the alarm clock and sleep timer back? I use the alarm every day. This whole new update is just causing issues in stead of being an improvement. Still no searching in play lists, it’s making it harder to select one speaker (I need to select both and then deselect the one I don’t want in stead of directly choosing one) and the no more alarm is really a huge issue for me. 

Jamie A
Sonos Staff
May 9, 2024

Hi all,

I have gathered your feedback regarding Alarms in the Sonos app from individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update, however I can’t provide an ETA on when.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

Enthusiast I
May 9, 2024

I woke up this morning to a terrible SONOS app.  What are these engineers thinking?  The top issue for me is the sleep timer.  The new app is very buggy and I really don’t care if there is a voice command.

Bumper
May 9, 2024

If you install the new app you are effectively a non consenting BETA tester. 

Avid Contributor II
May 9, 2024

Surely Sonos are at risk of having to reimburse 100% as the product now no longer has the functionality for which it was purchased?

Taking away functionality that was part of the reason for purchase thus rendering it unsuitable?

I think they should re-instate previous app and allow users to choose until they can “fix” the issue

 

Enthusiast II
May 9, 2024

Yeah, I have a few suggestions:

 

  1. FIRE THE CEO;
  2. Reimburse us for our useless equipment!!!
Contributor I
May 9, 2024

I’m not updating my (mac) desktop app as I don’t want to loose access to alarms completely, does the new web app include alarms - I’m going to guess not? 

Enthusiast I
May 9, 2024

A quick message for the users who rely on the Sonos alarm on the mobile app - a fix for now...

  1. Download the app onto your pc or mac (I am a mac user - never done this - and have always relied on the mobile app).
  2. Connect to your existing system wifi.
  3. In the main window bottom right corner - select the alarm function button
  4. If you cannot see your favourite radio station - I use to wake up to - play it through the main browser window
  5. Go back to the alarm you created and ‘edit’ it
  6. Set the music to - radio - recently listened to, It should be there.

    At least I don’t have to wake up to the siren tomorrow - phew!