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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25380 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Lyricist I
May 10, 2024

Why would you release your app when it not ready? The best thing about Sonos is adding to the queue. Come on not a great start for the new app.

Contributor I
May 10, 2024

adding tracks/podcasts from multiple services to a single queue is basically what makes sonos useful. 

now it's not even possible to queue tracks from a single service. it's now basically a useless app and renders the speakers equally unusable. wtf

Lyricist III
May 11, 2024

Thank you for consolidating the feedback around this issue Jamie A.  I’ll add that this ‘future update’ cannot come soon enough.  I recommend Sonos give it the utmost priority. This is the single best feature of the system and app, the ability to collaboratively queue music from multiple sources on the fly. Whenever I’m talking Sonos up with others this is the main selling feature in my view.

Exactly right. That is why I bought Sonos. That is the primary feature I mentioned to others when talking about Sonos. Removing queue management eliminates the primary reason I bought Sonos and have put up with its ups and downs over the years. Without it, I will stop using Sonos. Period.

Lyricist III
May 11, 2024

With queue management not available (even if it’s temporary) I’m looking into other alternatives. Any one got any suggestions? 

I’d like to know too. 

Renowned Enthusiast I
May 11, 2024

Under manage network, nothing is there.  I am on sonosnet.  See no way to change the channel.  Also, no option to enter our WiFi  credentials  even if I wanted to.  

Lyricist II
May 11, 2024

Going another night trying to use this app at home and another night of frustration.  It’s just junk.  Yet, developer pride and ego won’t let them admit it’s junk.  Whoever defined the MVP and let it be released should be fired.  The WSJ recently did something similar with their iPad app---ruined it.  Both companies seem to be taking the stance that the customers are idiots and don’t realize what a wonderful improvement has been created.   

 

Please bring back queue editing.  This new format is also a mess.  Just give us the old app even if pride is standing in the way with the developers.  

The old app has been a problem for me for the last six months too though. Zones drop out, queue disappears for 5 minutes then comes back, I turn the volume down on the app and it reacts minutes later. What a mess. Up till last Fall I was the biggest fan/promotor of Sonos hardware and software. My patience is running out. 

Good point. I had similar issues with the old app recently but put them down to WiFi performance. Maybe not then!

Trending Lyricist I
May 11, 2024

While selecting music from My Library folders,  it will no longer que up the contents of that folder.... With the new app, it will only Que one song.  Unfortunately,  we have built folders in My Library for years and this is how we use our Sonos products up until now! Any ideas on when we can get a fix? 

Lyricist III
May 11, 2024

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

But can you put a time frame on this and the ability to search your music library... I have a collection on my library of rarities that you simply cannot get on streaming services and the combination of no quick search on music library and ability to add and edit to queue has ruined the Sonos experience.  Your hardware is great but this software app upgrade on the face of it has not been developed with previous feature set in mind and or poor testing prior to release.

Lyricist III
May 11, 2024

So download the latest update and in my opinion it is a POS.

No songs show in the queue so can’t add or remove songs, can’t see what’s going to play, can’t access to select crossfade.

 

Agree with you.. currently a big POS

Lyricist III
May 11, 2024

Oh wow I'm really shocked at the loss of queue editing. I've been relying on this for home music listening for maybe a decade. Really underscores what I've felt a few times over this period - my home music ecosystem is problematically over reliant on Sonos, because functionality can disappear overnight (among other reasons).

I was quite shocked aswell, but Sonos have announced that queue-editing/functionality is coming to their new Sonos app. There’s a development timeline mentioned here somewhere in community posts, but perhaps suffice to say, it’s coming in the not too distant future. I’m eagerly awaiting this feature too.

Agree.. and coming from a software background Sonos should be able to publish a road map with timings for the features to return.. though to be frank if they truly understand their loyal and long standing customers they would never have released the upgrade without these basic features....moving forward and getter better is great but listen to how people use your product...