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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25381 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Lyricist I
May 17, 2024

I agree with all of the prior comments. The queue editing is one of the best features of the Sonos app. And the search wasn’t great before but now it’s terrible. The new interface is horribly busy and slow.

I used to highly recommend Sonos to everyone and got many people into it. However, recently  I’ve been teetering on leaving the Sonos ecosystem. I have a lot invested in the Sonos hardware and have upgraded and added many times over the years, but it may be time to move on.

Unless they fix their software SOON!

Lyricist I
May 17, 2024

I forgot to add in my prior post that the volume control has changed for the worse. You have to drill down another level to get to the volume level numbers for each device. Ugh. Again, how could they have released such a DOWNGRADE?!!

Lyricist I
May 17, 2024

Well Sonos!!!

What the hell have you done with this latest app? You’ve had an absolute nightmare here, awful interface, loss of basic functionality (like adding a song to the queue or play track next option) and the whole look and feel seems like you software engineers have had a bash at this after one too many beers.

 

You need to sack you product owner, re-think how you do agile product development and look at sorting this app out ASAP.

 

Talk about an own goal!!!!

Trending Lyricist I
May 17, 2024

Hi all, after downloading what quite frankly is the biggest pile of the proverbial ever I am sure I could see my Library from my Mac , but now I can’t has this definitely gone from the devil’s spawn app?

Lyricist I
May 18, 2024

This update is an embarrassment. Brutal. Everywhere I turn, there’s a crucial element missing. 

HOW IS THERE NO ABILITY TO EDIT THE QUEUE? But it’s not like there’s one function missing, they’re all missing … can’t add, can’t remove, can’t slide a song up and down the list … also, can’t access an album or artist by clicking the “…” on a song

Cherry on top … no sleep timer

C’MON MAN!

 

Lyricist I
May 18, 2024

Agreeing with everyone else. Disgraceful way to treat customers. The app isn't fit for purpose. No queue, it's slow, even trying to change a track is painful and unpredictable. I've given up and am just watching telly instead.

Lyricist I
May 18, 2024

This really needs fixing. Sonos products are very expensive and the app feels very cheap, it was perfect before.

Being unable to edit/add to the queue has completely ruined the the Sonos product for me.

Please update the app asap! Otherwise, I’ll have to move on from Sonos.

Lyricist I
May 18, 2024

This is absolutely bizarre. I really couldn’t believe it, until I found this thread. I could understand that some advanced functionality wasn’t ready at the release, but queue is one of the most fundamental parts of the system. This is like removing volume controls. 

In what kind of insanity made you think this update was even close to being ready for broad release?

Without queues, Sonos is straight up not a functioning system for me. Thankfully, it’s still possible to just use Spotify Connect instead, but this makes me honestly question why on earth I’m buying Sonos products to begin with. Without this update, I would never have even thought about that, so that’s something I guess. Maybe Sonos has played out its role?

Lyricist I
May 18, 2024

The worst app update I have seen in my life. The app was already too bad to begin with now it's practically unusable.

 

My biggest gripe is - previously I used to be able to play my favorite tracks from tidal in sequence. Now I have to manually add each track that I want to play. The other option for me is to add all the tracks manually to a playlist which is also impractical.  Why did you have to break something which was working as expected?

Lyricist I
May 18, 2024

 

The worst app update I have seen in my life. The app was already too bad to begin with now it's practically unusable.

 

My biggest gripe is - previously I used to be able to play my favorite tracks from tidal in sequence. Now I have to manually add each track that I want to play. The other option for me is to add all the tracks manually to a playlist which is also impractical.  Why did you have to break something which was working as expected?