New Sonos App

You can join the mile-long queue of people making the suggestion, but it’s not going to happen. 

Why why why, would Sonos release such a bad update? They are destroying their brand & reputation!!! Pull the updated app roll back to s2 app until the update has been tested through beta testers! Madness Sonos open your ears!

Here is why Sonos will not relaunch s2 app folks:- So why would Sonos release its “reimagined” app when it was not yet ready for prime time? Why not do a public beta of the new app, offering it as on optional preview alongside the old, fully-functional app? Why push users to adopt a half-baked experience? The answer comes in the form of the company’s long-awaited wireless headphones, which became global availability on June 5th, 2024. The new Sonos Ace headphones ($449) were designed alongside the new app, and won’t work with the old app. So unless Sonos was willing to delay the launch of a potentially huge product, the company essentially had no choice but to proceed with the premature app refresh. As quoted by Audioholics

I understand your frustration with the current version of the Sonos app. While I'm not affiliated with Sonos, I recommend reaching out to their support team directly to share your feedback. They might appreciate hearing from users like you and could potentially address any issues you're experiencing. Hopefully, they'll consider your suggestions for improvement.

Dear Sonos

Either fix your app or let us go. This last update was such a cluster that I now hate your system that I used to love. 
Fix it please!!!!!!!!!!!!

Tell us to “leave Sonos and go to the competition” if you can’t support your customers. 

Some people would say that Sonos have already done that. ¯\_(ツ)_/¯

I just bought a sonos arc yesterday and despite  the soundbar connects to my wifi the app shows no devices have been plugged in, should I assume it's an issue with the app? I borrowed an iPhone from a friend, performed a factory reset and no luck, after reading these posts I'm starting to think it's an issue with the app itself, I will create a new thread for this but yeah this is pretty disappointing so far 

And again - when will your garbage app update so we can access our NAS? And a whole load of radio stations that aren’t in the sponsored lists available to date?

Is your company listed on any market? Are the founders looking to cash out? Why do you repeatedly lie about your company and its plans to rinse its customers?

And finally, have you binned your PR firm yet? How much did you pay them for this disaster campaign?