New Sonos App

Thanks for sharing this link. Obviously I’m not the only customer who is completely baffled about they could have possibly imagined this was an improvement for their customers. 

Total crap with the new app cant event play all media files longer need select one by one to play, Sonos was a good brand before but the brand really loses my interest when it just getting so BAD.

I was considering expanding my Solar System but this recent update sucks. Buying additional products is out of the question.

I agree completely with the comments above.The new app is a mess it is so difficult to find anything or do anything that I used to do with ease on the previous version. Combine new app with new broadband provider and having to try and em reset up system not fun. Role it back and let users choose if they want to upgrade as the old version was great.

I can’t even begin to say how utterly rubbish the new app is, at least on Android. It’s slow, clunky, non-intuitive, dysfunctional. And that’s before I started reading all the reviews about missing stuff. It shouldn’t be fixed. It can’t be fixed. It needs to be completely scrapped, the older version reinstated, anyone who had anything to do with it fired, and if you REALLY think you can get past this debacle, start all over again.  

No URT??

The people behind this stillborn abomination should be fired! They definitely wouldn't hold down a job in a proper business, if they launched a product as bad as this.

Do the right thing Sonos, roll back. And when you've got something that is at least as good as the old one, offer it as an optional move, don't drop it on an unsuspecting customer base.

I couldn’t agree more with all of this. What a step back!

The new app is awful how can we go back to what working well

I agree, the new app is a disaster.  Unless this is fixed my 6 Sonos speakers are garbage.  Not buying any more Sonos products.