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keithhu
Avid Contributor I
May 8, 2024 10:15 AM UTC

New app volume control issue

Updated to the new app yesterday.  When I try to use the volume sliders on a group of speakers, or individual speakers within the group, the volume does not change and the slider just pops back to the previous position.  Tried repeatedly to get it to work, no luck.

 

Anyone else?

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    117 replies

    danbergad
    Contributor I
    May 9, 2024 8:02 PM UTC

    The slides / controls for volume are terribly unresponsive. Not sure if this was done on purpose, but shouldn’t be a struggle to adjust the volume when attempting to. Kind of the point of going to that part of the app. It was also simpler to bring up all the units grouped together to adjust the volume in the previous app and no need to “apply” as if changing the grouping. Really a poor “upgrade” on this aspect.

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      fair
      Contributor I
      May 10, 2024 4:41 PM UTC

      Same issue. The feature of tapping to bring up the option of adjusting each individual speaker in the group seems to have gone. 
       

      The delay in changing volume is unacceptable. 
       

      The ‘jumping’ of the volume back to where it was after trying to adjust is a very poor UX. 

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        Jonny2times
        Lyricist I
        May 10, 2024 11:16 PM UTC

        I can no longer use my tv remote to control volume on my tv. I MUST use the Sonos app on my phone. I have tried removing and reconnecting, bought a new tv remote, hard wired everything instead of using the wireless aspect …. No luck. 

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          AndrewC_2
          Lyricist III
          May 10, 2024 11:36 PM UTC

          New app is incredibly laggy. Just another aspect of this terrible "upgrade", along with missing locsl music library and no queue editing or clearing.

          Sonos... Fix it or ditch it until the new version is actually usable. 

           

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            fair
            Contributor I
            May 11, 2024 12:39 PM UTC

            I can no longer use my tv remote to control volume on my tv. I MUST use the Sonos app on my phone. I have tried removing and reconnecting, bought a new tv remote, hard wired everything instead of using the wireless aspect …. No luck. 

            Argh! What a nightmare. Will need to try mine when I get home. 

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              jmpvermont
              Lyricist I
              May 11, 2024 1:29 PM UTC

              Same issues. 

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                Tbury
                Lyricist II
                May 11, 2024 5:25 PM UTC

                Same issues

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                  Tbury
                  Lyricist II
                  May 11, 2024 5:26 PM UTC

                  This is a terrible upgrade. 

                  Last version works waaaay better. 

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                    petemet
                    Lyricist I
                    May 12, 2024 8:46 AM UTC

                    I have the same irritating issue. Annoying to the extent that I am thinking of ditching my entire system.

                    SONOS, please fix this!

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                      Tbury
                      Lyricist II
                      May 12, 2024 3:33 PM UTC

                      The worst app upgrade in the history of apps - how do i get my old version back?

                      Nothing works! No volume control, no sonos radio, it’s awful !

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