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Mike Grant
Contributor I
May 9, 2024

new app update is SLOW. SLOW. SLOW!!!!

  • May 9, 2024
  • 174 replies
  • 14860 views

Before I get into how SLOW it is, let’s talk about the interface - TERRIBLE.  
Alarm - missing.  

Search - terrible.

play list maintenance- missing

i completely regret adding multiple SONOs devices to my home.

 

hey SONOS -  get your act together and FIX IT!

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    174 replies

    Sir_Rockaby
    Enthusiast I
    May 10, 2024

    I’m right there with you. REALLY slow and clunky… really kind of disappointed with Sonos lately too.

     

     P.S. Sonos:  I don’t need your voice recognition to affirm my commands, Just obey them!!! 

      DM_Swz
      Contributor I
      May 11, 2024

      Have to agree. I was finally starting to feel more satisfied woth my connection, then updated to the new app and its awful. The delay in the app to show whats actually playing is terrible. Even volume control is rubbish. I'm not sure what they thought was better about the new app, no idea.

        Sir_Rockaby
        Enthusiast I
        May 11, 2024

        This was tested before release?!   Truly awful… For Mac users, this is reminiscent on the 1password disaster…. let’s just hope they can fix it before they lose all their customers!

         

        I truly regret getting into the Sonos ecosystem.  Sound is great, but that’s about it.

          er972
          Lyricist I
          May 11, 2024

          Totally agree, new app is UNUSABLE . Way toooo slow

            hoppster
            Lyricist I
            May 13, 2024

            I agree with all these comments -- the new updated app is a total disappointment and I wonder if it was tested by anyone outside of their own company. It’s extremely slow, clunky, and harder to navigate/control than before. As a longtime user and stockholder, at this point I wish Apple would acquire Sonos. Was so excited for some improvements so this update is a real disappointment. 

              Diogenes-blood
              Trending Lyricist I
              May 13, 2024

              Totally with you people. 
               

              Update an app to make it worse seems to go against common sense.

               

              how can I resale my equipment and switch to other speakers? 

                bepaepef
                Lyricist I
                May 16, 2024

                We’re using Sonos also in a professional environment. Since 1 week the system is useless. App too slow, can’t find system,… all different problems we didn’t have before.
                Was this tested before releasing to the public?
                Hope to have a fix soon!

                  6csharp
                  Lyricist I
                  May 16, 2024

                  Yep, agree with everything said. Takes whole minutes to turn the volume up! Jumping tracks backwards or forwards hardly worth trying. Joke, complete Joke!

                    RURPHY
                    Lyricist I
                    May 17, 2024

                    The new update has made my app unusable, as it is so slow and unresponsive. I use it through Spotify, 5 speakers in the house basically redundant and now have to play through two Google speakers. This is a joke, no wait it's not funny at all, how can things like this be released, is there any sort of testing!? Get it together Sonos

                      Revere
                      Lyricist I
                      May 18, 2024

                      Please give us back the old app until you fix the new one! My system is virtually unusable!

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