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New App "Lost" my Music Library after update

Forum|Forum|2 years ago
May 10, 2024
88 replies
6110 views

I’ve just updated to the new Sonos app. It “lost” access to my Music Library during the Update and no longer gives the option to access it in Manage My system. What’s going on Guys? Have you lost the plot?

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Best answer by Igro

Ok. I found the way how to add a network attached HDD. Previously, we had to write \\wd\Music and this worked. Now you need to write (depends on you router and path): 192.168.1.1\wd\Music

*WD is my HDD drive name attached to the router USB port.

Edit: I mean \\192.168.1.1\wd\Music

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I

Igro

Trending Lyricist I

Library was automatically back, didn't need to do anything. This was on the mobile app (android).

But if you remove the path, would you be able to add it back again? I cannot add my network attached HD drive.

AFAIK, Sonos haven't added this function back since that lackluster update.

P

Pete Clen

Trending Lyricist I

No, it would appear not

O

osm

Library was automatically back, didn't need to do anything. This was on the mobile app (android).

But if you remove the path, would you be able to add it back again? I cannot add my network attached HD drive.

AFAIK, Sonos haven't added this function back since that lackluster update.

Do you not have access to a Windows or Mac computer? The ability to add/edit library path hasn’t yet been added to the new mobile app (due to be added in July I believe), but you can still use the desktop app to add/edit library path.

https://support.sonos.com/en-us/article/use-a-nas-drive-with-sonos

I

Igro

Trending Lyricist I

Library was automatically back, didn't need to do anything. This was on the mobile app (android).

But if you remove the path, would you be able to add it back again? I cannot add my network attached HD drive.

AFAIK, Sonos haven't added this function back since that lackluster update.

Do you not have access to a Windows or Mac computer? The ability to add/edit library path hasn’t yet been added to the new mobile app (due to be added in July I believe), but you can still use the desktop app to add/edit network path to your library.

I know. But I want to have access to my library from anywhere, hence the setup (Network attached storage via router USB port)

O

osm

I know. But I want to have access to my library from anywhere, hence the setup (Network attached storage via router USB port)

When you add a path you’re not adding it just to a specific controller/app. You’re adding it to the Sonos system itself (the OS running on the Sonos hardware). If you add the path to the system via the desktop app you should be able to access the library via the mobile app, assuming your network share is still supported by the system.

In your case, its possible your network share is an SMBv1 share, which is no longer supported by Sonos. If you haven't done so already look at your router settings to see if you can establish what protocol is being used to share the usb drive to the network. If its SMBv1 see if you can disable that and switch to SMBv2 or higher. If SMBv2 or higher isn’t supported by your router you’ll need to move your library to another device that does support SMBv2 or higher. Unlike the ability to manage the library path from the mobile app, SMBv1 support won’t be coming back.

I

Igro

Trending Lyricist I

I know. But I want to have access to my library from anywhere, hence the setup (Network attached storage via router USB port)

When you add a path you’re not adding it just to a specific controller/app. You’re adding it to the Sonos system itself (the OS running on the Sonos hardware). If you add the path to the system via the desktop app you should be able to access the library via the mobile app, assuming your network share is still supported by the system.

In your case, its possible your network share is an SMBv1 share, which is no longer supported by Sonos. If you haven't done so already look at your router settings to see if you can establish what protocol is being used to share the usb drive to the network. If its SMBv1 see if you can disable that and switch to SMBv2 or higher. If SMBv2 or higher isn’t supported by your router you’ll need to move your library to another device that does support SMBv2 or higher. Unlike the ability to manage the library path from the mobile app, SMBv1 support won’t be coming back.

My router supports both protocols. I tried both. The problem is not with this. All my other devices can see that share, apart from Sonos.

I

Igro

Trending Lyricist I

Ok. I found the way how to add a network attached HDD. Previously, we had to write \\wd\Music and this worked. Now you need to write (depends on you router and path): 192.168.1.1\wd\Music

*WD is my HDD drive name attached to the router USB port.

I

IgroAnswer

Trending Lyricist I

Ok. I found the way how to add a network attached HDD. Previously, we had to write \\wd\Music and this worked. Now you need to write (depends on you router and path): 192.168.1.1\wd\Music

*WD is my HDD drive name attached to the router USB port.

Edit: I mean \\192.168.1.1\wd\Music

P

Pacific Jim

Enthusiast I

No, it would appear not

I checked my Sonos system last night and my personal iTunes library is still not available. A past post said that this capability would be added back mid-June 2024.

Sonos has been silent on if or when they will enable access to personal iTunes libraries. Maybe no one at Sonos is reading these posts?????

jgatie

I checked my Sonos system last night and my personal iTunes library is still not available. A past post said that this capability would be added back mid-June 2024.

Sonos has been silent on if or when they will enable access to personal iTunes libraries. Maybe no one at Sonos is reading these posts?????

You can add it back right now if you use the Sonos app for PC/Mac. Here’s the instructions:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

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