Contributor I

new app is missing things like alarm!

Forum|Forum|2 years ago
May 8, 2024
27 replies
2637 views

Thx guys. There is no way to set up alarms anymore so I will have to unplug all my speakers because I have a feeling that new app didn’t delete alarms on speakers.
Great work indeed (irony), honestly had bigger expectations from new app. But whole experience is messy as hell. UI is like from a two year old, where every part of app is acting differently with several mixed up ways to behave on user input.

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A

AndrewUK75

Enthusiast II

I would not have updated if I’d have known the alarm feature was missing. They said it’d be back in a future release but can someone at Sonos advise when this will be? Terrible to have all this fanfare with the new release and have some basic functionality missing.

E

Emmanuel_7

Contributor I

I have the same issue with the missing alarm and posted my issue in a Sonos FaceBook page. A couple people sent me screen shots from the new app that clearly shows the alarm feature exists. My theory is if you were using the alarm (like I was) the feature is missing. If you were not using it it’s there!

webmink

Prominent Collaborator I

I have the same issue with the missing alarm and posted my issue in a Sonos FaceBook page. A couple people sent me screen shots from the new app that clearly shows the alarm feature exists. My theory is if you were using the alarm (like I was) the feature is missing. If you were not using it it’s there!

It was enabled in an earlier release but seems to have vanished in the most recent update (there were several close together at release time)

Support musicians by buying music instead of streaming.

Y

yakers

Contributor I

Can I delete the app and restore the old app from backup?

D

Dinshaw

Lyricist II

Please put the alarms back in the app. My entire family relies on this to wake up.

C

Chichibabin76

Lyricist I

IMO this falls well below the standards and level of service expected of a big player like Sonos. An alarm feature is too important for so many people to be compromised. Sonos have really dropped the ball here and have lost my confidence in them. My alarm stopped working before the app update. I had an early morning flight and thank god I set a backup alarm. The Sonos alarm did not go off. On returning I checked the old app and the feature had indeed stopped working properly. Now I can see the app has been updated and the alarm feature is gone entirely! I suspect the alarm failure immediately prior to update is no coincidence and is due to poor implementation of the update. A total shambles.

J

jljb

Lyricist III

Alarm feature missing as well as the widget on Android. Both crucial.

The App has gone from great to awful in one step. Did no one test this at sonos before release!?

Fix the issue or role back.

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alandent

Lyricist I

I too am missing the feature on my mobile App although I did see it was still there on my PC

P

patrick_30

Contributor I

I now have alarms going off when I don’t want and not going off when I need them…..

Yes I can go to the windows app and do it there, but before night in bed, there is now no way to change the alarms for the next morning.

So now I have to buy an alarm clock????? Its one of the reasons I have a sonos in every kids bedroom. Maybe I just need to put them on ebay and use the proceeds for an alarm clock then….

T

Trackchoice

Lyricist I

Hi,

Like many of us I updated the app & lost the alarm function.

However, I only updated the app on my iPhone. I have not updated on my iPad & the alarm function is still there & working.

So don’t up date on all devices until Sonos fix the problem.

Cheers,

David

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