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Avid Contributor I
May 18, 2024

New App is a Disaster!!

  • May 18, 2024
  • 65 replies
  • 3037 views

It doesn’t sync my speakers.  There is a huge lag between adjusting volume and effect. Pressing pause or stop took more than 5 seconds to register. 
 

It’s utterly unintuitive and should never have been released. I can’t find out how to downgrade - surely this is possible?

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65 replies

Lyricist I
June 17, 2024

Absolute CRAP. Will be moving on from Sonos. How could you get it so wrong?

 

 

Lyricist I
June 17, 2024

I have no control over my speakers, which plays what and where they want. I cant turn them off or on. They are draining my batteries. Even as I write this something weird has happened. What  a shame, I did love this system. Boo Sonos. Was this always the plan?

Lyricist I
June 17, 2024

Me too,the apps aperance was orange Simble on my Samsung phone it updated and is now a black  simble. A good system that I have been using for years with no Drama, three linked speakers  a d now the most frustrating thing to try and use

 I have a modern phone ,fantastic starlink internet  and  a peice of third world junk app. What have you done. Like others have posted unless this is rolled back or fixed I will have to get something else that works.Talk about a c*** up

 And no communication to your customers putting your head in the sand won't help it will justice people who have your speakers start spreading the word that the speakers are crap,word of mouth will break your company.Unless I hear something I am going to start putting it out there that SONOS is unsupported rubbish.

Moderator Note: Modified in accordance with the Community Code of Conduct.

 

jgatie
June 17, 2024

Me too,the apps aperance was orange Simble on my Samsung phone it updated and is now a black  simble. A good system that I have been using for years with no Drama, three linked speakers  a d now the most frustrating thing to try and use

 I have a modern phone ,fantastic starlink internet  and  a peice of third world junk app. What have you done. Like others have posted unless this is rolled back or fixed I will have to get something else that works.Talk about a cock up

 And no communication to your customers putting your head in the sand won't help it will justice people who have your speakers start spreading the word that the speakers are crap,word of mouth will break your company.Unless I hear something I am going to start putting it out there that SONOS is unsupported rubbish.

 

 

Here’s the official statement:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

Lyricist I
July 26, 2024

It doesn’t sync my speakers.  There is a huge lag between adjusting volume and effect. Pressing pause or stop took more than 5 seconds to register. 
 

It’s utterly unintuitive and should never have been released. I can’t find out how to downgrade - surely this is possible?

TOTALLY A DISASTER!