NAS or library removed from the new app???

No.

I am extremely angry with this update, but I’m finding my solution.

About SMB and NAS
I’m still trying but, anyway, what I got is that Sonos wasn't managing very well the SMB1 protocol and was very late with updates (and SMB2 seems to be very slow, and it seems to be not possible to make a NAS work properly or having the library recognized or complete the setup without errors). They spit out this update giving us a lot of problems. To be clear: they don’t care about this system, about this way to work or listen to music. In nuts, they don’t care about us. If we wait for an update, we will wait for a long time, and we’re not sure to get something working properly. We already know that developers are extremely slow event if it’s their fault to have released this version without managing problems or giving us the possibility to choose. Again, they don’t care about us. They showed that many times in Sonos history.

Alternative to SMB (PLEX SERVER)
They clearly put their focus on “managing music with Apps and external services”. They could even have developed their own service offering it to us, but we know that Sonos is blind (and I’ll stop here this topic). The only solution to manage music in this way is to develop a PLEX SERVER at home (please note that some things are buggy and again Sonos doesn’t support some things). Basically, the solution that seems to work is: 
1. to set up a Plex Server at home
2. to convert all your music to AAC 320 kbps (if you don’t you will have some problems)
3. put all the files inside and manage tags if you need, or if some tags were not recognized (you could lose them all during the previous conversion)
This way seems to work.

Actually, I converted 10% of my music. Enough to say that I can’t use the best quality (it’s managed by Plex, but Sonos device can’t play heavy files, or manage them In a great library). Plus, it looks difficult to change quality and put the new files inside Plex Library (caching problems, buffer problems, interaction with the Sonos new App… again, yes!!!)

But you all can rescue your Home System, listen to your music with a small computer and a good basic HD, with all the music m4a, AAC, 320 kbps.

Maybe there could be better systems, or better ways, but I wanted to share all these informations for the ones losing a lot of time on this task. Sonos could do that to help us, but they’re busy doing their work (= making money and fixing bugs that they could have avoided).

It’s still a shame, but I hope it helps somebody.

I checked that I had automatic updates disabled after hearing about this fiasco and woke up this morning to find out that updates were forced onto my speakers, and several of them had stopped working. The app only gave me an option to update and the updates would fail with a generic error asking me to restart my router. After several hours of trying and error I finally got all my speakers working only to discover not only that it won’t connect to any of my local music, it also will not play a Tune In station where I streamed my file over https. 

Who in their right mind force such a half baked update a holiday weekend? I have thousands of dollars worth of equipment from Sonos that was more or less bricked for most of the day, I now can’t play anything from my own music library. 

Three things …

1. As far as I’m aware, Sonos has users in many different countries. I believe that ‘Memorial Day’ is a US institution, not celebrated by other countries. I suspect a large portion of Sonos, who has offices in many different countries, work(ed) today. 
2. There are two parts to Sonos ‘updates’, one for the controller application, which you control the update process on your device, or in the applicable store, and the firmware on the speakers, which there is a feature to turn off auto updates in the controller. Which ‘update’ occurred to your system? 
3. Sonos hasn’t released any new software, for either the speakers, or the controller, since May 21, 2024. 

The „new“ app is such a tremendous downgrade. The fact that the system is barely usable with other apps makes me think I should consider talking to the german customer protection agency. The system is localized and has no security implications for being in „need“ of an update. This is clearly an anti customer choice and probably violates german law.

Especially since they have not done or responded to this in any meaningful way, it seems like harsher methods are now on the table.

i hope they learn that this behavior will not be tolerated.

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

Still no library but I can play from library via AirPlay. I’m also managing to queue from my Music Services via a third party app. Flipping back and forth between Sonos app and third party app not ideal but a workaround for me. ‘Middle of June’ can’t come soon enough!! 

I just got the alarm working. If you want to set a alarm for 7 am you must set it for 11 am. The is a 4 hour delay.

just lost my own music library (I was able to use it with the controller app on my laptop (Windows 11). After a whole afternoon and evening of Sonos saying that tracks / songs were not properply encoded (tracks that I have listened to through sonos for years!),  I deleted the link to my libray in the controller and now I can’t put it back again. After entering the location of the library in the controller, the controller gets stuck in the phase of (endessly) ‘updating’ the library. I AM SO FED UP WITH SONOS ……………………………..

I understand, i have the same problem.