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Contributor I
May 9, 2024
Question

NAS or library removed from the new app???

  • May 9, 2024
  • 113 replies
  • 9801 views

It seems that the ability to play from a local library or a NAS server has been removed in the new app.
This has major consequences for us who play music in an Odd Fellow lodge that we ourselves have recorded and own.
This means that sonos is now completely useless to us.

It is a significant deterioration and means that we can no longer can use sonos at all, and must find a new alternative.

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113 replies

Renowned Enthusiast I
June 2, 2024

 

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

 

I can see/access my Library,  kept on a NAS, no problem. I can select albums or tracks and send them to play wherever I choose, each selection replacing the existing queue without any management options.  

I can however definitely confirm for you that the ability to Search on it is not available in my experience through either V80.x or the WebApp. 

The apps do have a "search" button but it only acts on your connected services, not on your Library. 

I'm not holding my breath waiting for this basic function to be reinstated..

Lyricist II
June 2, 2024

I just went to the live chat today and they were able to walk me through setting up the right NAS, SMBv2 and user ID to load the music library back into the SONOS app on my computer. I can play music, search, and control… but so far only through the computer app… not the iphone app. Took about 30 minutes but it works. 

I’m hopeful I can figure out how to control from the iphone as well. 

anyone have ideas on the iphone app controls?

Lyricist II
June 2, 2024

 

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

it can be fixed. They walked me through it today. my computer lost access, kept indexing and would not play. After going through and setting up another ID, redirecting to that ID and selecting a new NAS which also updated to SMBv2 it all works. If interested I can try and attach the instructions from the chat. 

Trending Lyricist I
June 2, 2024

 

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

it can be fixed. They walked me through it today. my computer lost access, kept indexing and would not play. After going through and setting up another ID, redirecting to that ID and selecting a new NAS which also updated to SMBv2 it all works. If interested I can try and attach the instructions from the chat. 

Yes please! Having the same issue. On my laptop devices page I get this:

 

Lyricist II
June 2, 2024

 

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

it can be fixed. They walked me through it today. my computer lost access, kept indexing and would not play. After going through and setting up another ID, redirecting to that ID and selecting a new NAS which also updated to SMBv2 it all works. If interested I can try and attach the instructions from the chat. 

Yes please! Having the same issue. On my laptop devices page I get this:

 

Looks like I have to paste it all here. Can’t insert a txt doc. so here goes. Just follow the instructions which start about ½ way down. 

Jexer Kyle A (6/2/2024, 2:46:31 PM): Hello, my name is Jexer Kyle. Your case has been reassigned to me and I'll be happy to assist from here. Please allow me a moment to review your ticket so we can pick up where you left off. In the meantime, feel free to provide me with any additional details you think might be helpful. 
null (6/2/2024, 2:47:10 PM): Thank Jexer. I'm just trying to figure out why my itunes music and playlists... which have always worked, now can't be played. 
null (6/2/2024, 2:47:45 PM): I added the music through the app... or thought I did but when I try and update the music library it just keeps indexing. 
null (6/2/2024, 2:47:52 PM): and never finishes. 
null (6/2/2024, 2:48:31 PM): I also don't have Apple music - just don't want the added expense. 
Jexer Kyle A (6/2/2024, 2:49:01 PM): Got it, we appreciate your efforts on this. I’ll do what I can to help. 
null (6/2/2024, 2:49:06 PM): thanks 
null (6/2/2024, 2:49:28 PM): BTW - I've had the music library connected for years now 
Jexer Kyle A (6/2/2024, 2:50:23 PM): So right now the Sonos app is stuck on indexing your Music Library, correct? How long is it trying to index your music library? 
null (6/2/2024, 2:50:50 PM): yes that's it. So I tried last night - let it run all night and it was still indexing this morning. It's never taken that long. 
null (6/2/2024, 2:51:05 PM): as we speak I tried again and it's been running now for about 6 -7 hours 
Jexer Kyle A (6/2/2024, 2:51:50 PM): Got it, let me check your system diagnostic to see if the system is indexing your Music library. 
null (6/2/2024, 2:51:57 PM): ok thanks 
Jexer Kyle A (6/2/2024, 2:55:24 PM): Ok, I can see from here that the system is not indexing your music library. So you can simply close down the Sonos app. 
null (6/2/2024, 2:55:50 PM): ok just closed it. The window did still say indexing. 
Jexer Kyle A (6/2/2024, 2:56:41 PM): OK, I can also see from here that the system is getting an error 913. Are you also receiving this error code on your Sonos app? 
null (6/2/2024, 2:56:50 PM): no I'm not 
null (6/2/2024, 2:58:16 PM): BTW I have the iphone app but also the app on the computer 
null (6/2/2024, 2:58:41 PM): I only use the phone app when I'm outside. everything comes through for playing music there. 
null (6/2/2024, 2:59:03 PM): But use the computer for all updates, music library, updates, etc. 
null (6/2/2024, 2:59:44 PM): should I reopen the app on the computer yet? 
null (6/2/2024, 3:00:20 PM): I was getting an error message when I was trying to play the music yesterday... which is what started all this. 
null (6/2/2024, 3:01:04 PM): all other music (amazon, Siruus, sonos, etc.) all play just fine 
Jexer Kyle A (6/2/2024, 3:01:58 PM): OK, error 913 means the library share is still using SMBv1 or HTTP. We would need to adjust the music library share to use SMBv2 or SMBv3. 
null (6/2/2024, 3:02:25 PM): Ok way above my head... what is SMBv2 or v3? 
null (6/2/2024, 3:03:09 PM): Assume you can walk me through how this works? 
null (6/2/2024, 3:03:30 PM): And does it affect my library of music with Apple and Itunes? Wouldn't think so. 
Jexer Kyle A (6/2/2024, 3:05:52 PM): SMBv2 and SMBv3 are folder share protocols that the computer uses. Yes, I'll try to guide you through the process. First, what computer are you using? Windows or MacOS? 
null (6/2/2024, 3:06:00 PM): Windows 
Jexer Kyle A (6/2/2024, 3:06:09 PM): Windows 10 or 11? 
null (6/2/2024, 3:06:11 PM): 10 
null (6/2/2024, 3:06:29 PM): don't want to upgrade to 11 on this computer. has programs that are deleted in 11 
null (6/2/2024, 3:06:34 PM): typical MSFT 
Jexer Kyle A (6/2/2024, 3:08:12 PM): Alright, first we would need to create a local user account on your computer. 
You can follow these steps to create one.
Select Start  > Settings  > Accounts  and then select Family & other users. (In some versions of Windows you'll see Other users.)

Select Add someone else to this PC.

Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.

Enter a user name, password, or password hint—or choose security questions—and then select Next. 
null (6/2/2024, 3:08:38 PM): ok here we go 
null (6/2/2024, 3:08:52 PM): give me a minute to get to settings and accounts 
null (6/2/2024, 3:10:21 PM): ok I'm to the point of adding a user name, etc. 
null (6/2/2024, 3:10:41 PM): can I add a derivative of my name  or someting totally different? 
Jexer Kyle A (6/2/2024, 3:11:18 PM): You can use either one as long as we create a local user. 
null (6/2/2024, 3:11:26 PM): ok here goes 
Jexer Kyle A (6/2/2024, 3:11:56 PM): Alright, keep me posted. 
null (6/2/2024, 3:12:45 PM): ok it's done 
Jexer Kyle A (6/2/2024, 3:13:30 PM): Alright, next we share the Music folder and give network permissions to the new user account
     1. Navigate to the Music folder in Windows Explorer
     2. Right click and choose Properties
     3. Click the Sharing tab, then choose Advanced Sharing
         a. Do Not click the button that says Share
    
     4. Check the box next to Share this Folder
     5. Click the Permissions button and make sure that the customer’s user account is listed and has a check next to ‘Read’ under the Allow column
     6. If the customer’s user account is not listed, press the Add button, type the customer’s user name and press ok
     7. Make sure the Everyone group does not have a check next to Deny for Read
     8. Press OK, then OK again 
null (6/2/2024, 3:13:57 PM): ok here we go 
null (6/2/2024, 3:14:09 PM): let me read the info first 
Jexer Kyle A (6/2/2024, 3:14:14 PM): Sure. 
null (6/2/2024, 3:15:08 PM): when you say customers user name I assume it's the user name I just created? 
Jexer Kyle A (6/2/2024, 3:15:25 PM): Yes, that's correct. 
null (6/2/2024, 3:15:54 PM): Also.. do I select the top folder Itunes or drill down all the way to the music folder 
Jexer Kyle A (6/2/2024, 3:16:24 PM): Top folder. 
null (6/2/2024, 3:16:29 PM): ok 
null (6/2/2024, 3:19:08 PM): so here is what I'm seeing for the "everyone box" 
null (6/2/2024, 3:19:40 PM): there is a check in the "Allow" read 
null (6/2/2024, 3:19:46 PM): should I leave that alone? 
null (6/2/2024, 3:20:31 PM): that's the only check mark in all three lines (6 boxes) 
null (6/2/2024, 3:20:44 PM): thought I could put a screen shot here but that doesn't work 
Jexer Kyle A (6/2/2024, 3:21:12 PM): Let me send a file request for that screen shot. 
null (6/2/2024, 3:22:38 PM): ok so I did add the username, it shows up and has the same check mark in "allow" read... I haven't pressed OK yet. 
Jexer Kyle A (6/2/2024, 3:23:56 PM): Allow read at least. 
 
null (6/2/2024, 3:24:36 PM): done 
Jexer Kyle A (6/2/2024, 3:25:12 PM): Alright, next check for folder security permissions
     1. Click the Security tab of the Music folder properties
     2. Make sure the customer’s user account is listed and has at least Read permissions
     3. If the customer’s user account is not listed, press ‘Edit’, then ‘Add’, then type the customer’s user name and press ‘OK’
     4. While in the Music Folder properties, copy the network path. ex: \\hostname\Music.- here - go to your "sharing" tab and your network path should be right there. Just copy it and paste it into the sonos app.   
null (6/2/2024, 3:25:33 PM): ok hang tight 
Jexer Kyle A (6/2/2024, 3:26:57 PM): Alright. 
null (6/2/2024, 3:28:21 PM): on step 4 - this one most me. where do I cope the network path to? 
null (6/2/2024, 3:28:51 PM): lost me 
Jexer Kyle A (6/2/2024, 3:29:44 PM): For that, we go to the step where we add the music library back to the Sonos app. 
 1. Open the Sonos Controller, click ‘Manage’, then ‘Music Library Settings’, ‘Add’, then choose the third option in the list ‘Networked device (ex. NAS drive)’
     a. Paste the network path of the Music folder that we copied in the last step and press the ‘Next’ button. Do not press the Browse button
     b. Enter the customer’s username and have them enter their password then press the ‘Next’ button

 2. If adding the Music Library in this way fails, submit a diagnostic and look in Anacapa for a Cifs error 
 3. If the library adds, wait 1-2 minutes then pull a diagnostic to ensure indexing is occurring without anacapa errors 

null (6/2/2024, 3:35:29 PM): clicked done and now it says updating music library 
null (6/2/2024, 3:35:41 PM): so we may have success! 
Jexer Kyle A (6/2/2024, 3:36:22 PM): Yes, let the music library index for now. Will there be anything else? 

Trending Lyricist I
June 3, 2024

Ok, thanks for that. The problem I have at this end (in the UK) is that my controller says there is a Sonos network, but won’t connect me, so I can’t actually get to the “manage library” tab. Interestingly in my Sonos program folder there is no index .exe file anymore.

Trending Lyricist I
June 3, 2024

And now to cap it off the library function from my app has gone

Enthusiast II
June 4, 2024

 

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

For me, I've completely lost all access to all my music on the laptop. The music library has disappeared and there's no functionality in the Sonos app on Android or on the Sonos app on my laptop to even create the music file library as it was in past. It's not that I can't "refresh" the library... it is nonexistent as a feature.

My entire Sonos ecosystem has been rendered useless beyond the TV audio or online music services. 

it can be fixed. They walked me through it today. my computer lost access, kept indexing and would not play. After going through and setting up another ID, redirecting to that ID and selecting a new NAS which also updated to SMBv2 it all works. If interested I can try and attach the instructions from the chat. 

Yes please! Having the same issue. On my laptop devices page I get this:

 

Looks like I have to paste it all here. Can’t insert a txt doc. so here goes. Just follow the instructions which start about ½ way down. 

Jexer Kyle A (6/2/2024, 2:46:31 PM): Hello, my name is Jexer Kyle. Your case has been reassigned to me and I'll be happy to assist from here. Please allow me a moment to review your ticket so we can pick up where you left off. In the meantime, feel free to provide me with any additional details you think might be helpful. 
null (6/2/2024, 2:47:10 PM): Thank Jexer. I'm just trying to figure out why my itunes music and playlists... which have always worked, now can't be played. 
null (6/2/2024, 2:47:45 PM): I added the music through the app... or thought I did but when I try and update the music library it just keeps indexing. 
null (6/2/2024, 2:47:52 PM): and never finishes. 
null (6/2/2024, 2:48:31 PM): I also don't have Apple music - just don't want the added expense. 
Jexer Kyle A (6/2/2024, 2:49:01 PM): Got it, we appreciate your efforts on this. I’ll do what I can to help. 
null (6/2/2024, 2:49:06 PM): thanks 
null (6/2/2024, 2:49:28 PM): BTW - I've had the music library connected for years now 
Jexer Kyle A (6/2/2024, 2:50:23 PM): So right now the Sonos app is stuck on indexing your Music Library, correct? How long is it trying to index your music library? 
null (6/2/2024, 2:50:50 PM): yes that's it. So I tried last night - let it run all night and it was still indexing this morning. It's never taken that long. 
null (6/2/2024, 2:51:05 PM): as we speak I tried again and it's been running now for about 6 -7 hours 
Jexer Kyle A (6/2/2024, 2:51:50 PM): Got it, let me check your system diagnostic to see if the system is indexing your Music library. 
null (6/2/2024, 2:51:57 PM): ok thanks 
Jexer Kyle A (6/2/2024, 2:55:24 PM): Ok, I can see from here that the system is not indexing your music library. So you can simply close down the Sonos app. 
null (6/2/2024, 2:55:50 PM): ok just closed it. The window did still say indexing. 
Jexer Kyle A (6/2/2024, 2:56:41 PM): OK, I can also see from here that the system is getting an error 913. Are you also receiving this error code on your Sonos app? 
null (6/2/2024, 2:56:50 PM): no I'm not 
null (6/2/2024, 2:58:16 PM): BTW I have the iphone app but also the app on the computer 
null (6/2/2024, 2:58:41 PM): I only use the phone app when I'm outside. everything comes through for playing music there. 
null (6/2/2024, 2:59:03 PM): But use the computer for all updates, music library, updates, etc. 
null (6/2/2024, 2:59:44 PM): should I reopen the app on the computer yet? 
null (6/2/2024, 3:00:20 PM): I was getting an error message when I was trying to play the music yesterday... which is what started all this. 
null (6/2/2024, 3:01:04 PM): all other music (amazon, Siruus, sonos, etc.) all play just fine 
Jexer Kyle A (6/2/2024, 3:01:58 PM): OK, error 913 means the library share is still using SMBv1 or HTTP. We would need to adjust the music library share to use SMBv2 or SMBv3. 
null (6/2/2024, 3:02:25 PM): Ok way above my head... what is SMBv2 or v3? 
null (6/2/2024, 3:03:09 PM): Assume you can walk me through how this works? 
null (6/2/2024, 3:03:30 PM): And does it affect my library of music with Apple and Itunes? Wouldn't think so. 
Jexer Kyle A (6/2/2024, 3:05:52 PM): SMBv2 and SMBv3 are folder share protocols that the computer uses. Yes, I'll try to guide you through the process. First, what computer are you using? Windows or MacOS? 
null (6/2/2024, 3:06:00 PM): Windows 
Jexer Kyle A (6/2/2024, 3:06:09 PM): Windows 10 or 11? 
null (6/2/2024, 3:06:11 PM): 10 
null (6/2/2024, 3:06:29 PM): don't want to upgrade to 11 on this computer. has programs that are deleted in 11 
null (6/2/2024, 3:06:34 PM): typical MSFT 
Jexer Kyle A (6/2/2024, 3:08:12 PM): Alright, first we would need to create a local user account on your computer. 
You can follow these steps to create one.
Select Start  > Settings  > Accounts  and then select Family & other users. (In some versions of Windows you'll see Other users.)

Select Add someone else to this PC.

Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.

Enter a user name, password, or password hint—or choose security questions—and then select Next. 
null (6/2/2024, 3:08:38 PM): ok here we go 
null (6/2/2024, 3:08:52 PM): give me a minute to get to settings and accounts 
null (6/2/2024, 3:10:21 PM): ok I'm to the point of adding a user name, etc. 
null (6/2/2024, 3:10:41 PM): can I add a derivative of my name  or someting totally different? 
Jexer Kyle A (6/2/2024, 3:11:18 PM): You can use either one as long as we create a local user. 
null (6/2/2024, 3:11:26 PM): ok here goes 
Jexer Kyle A (6/2/2024, 3:11:56 PM): Alright, keep me posted. 
null (6/2/2024, 3:12:45 PM): ok it's done 
Jexer Kyle A (6/2/2024, 3:13:30 PM): Alright, next we share the Music folder and give network permissions to the new user account
     1. Navigate to the Music folder in Windows Explorer
     2. Right click and choose Properties
     3. Click the Sharing tab, then choose Advanced Sharing
         a. Do Not click the button that says Share
    
     4. Check the box next to Share this Folder
     5. Click the Permissions button and make sure that the customer’s user account is listed and has a check next to ‘Read’ under the Allow column
     6. If the customer’s user account is not listed, press the Add button, type the customer’s user name and press ok
     7. Make sure the Everyone group does not have a check next to Deny for Read
     8. Press OK, then OK again 
null (6/2/2024, 3:13:57 PM): ok here we go 
null (6/2/2024, 3:14:09 PM): let me read the info first 
Jexer Kyle A (6/2/2024, 3:14:14 PM): Sure. 
null (6/2/2024, 3:15:08 PM): when you say customers user name I assume it's the user name I just created? 
Jexer Kyle A (6/2/2024, 3:15:25 PM): Yes, that's correct. 
null (6/2/2024, 3:15:54 PM): Also.. do I select the top folder Itunes or drill down all the way to the music folder 
Jexer Kyle A (6/2/2024, 3:16:24 PM): Top folder. 
null (6/2/2024, 3:16:29 PM): ok 
null (6/2/2024, 3:19:08 PM): so here is what I'm seeing for the "everyone box" 
null (6/2/2024, 3:19:40 PM): there is a check in the "Allow" read 
null (6/2/2024, 3:19:46 PM): should I leave that alone? 
null (6/2/2024, 3:20:31 PM): that's the only check mark in all three lines (6 boxes) 
null (6/2/2024, 3:20:44 PM): thought I could put a screen shot here but that doesn't work 
Jexer Kyle A (6/2/2024, 3:21:12 PM): Let me send a file request for that screen shot. 
null (6/2/2024, 3:22:38 PM): ok so I did add the username, it shows up and has the same check mark in "allow" read... I haven't pressed OK yet. 
Jexer Kyle A (6/2/2024, 3:23:56 PM): Allow read at least. 
 
null (6/2/2024, 3:24:36 PM): done 
Jexer Kyle A (6/2/2024, 3:25:12 PM): Alright, next check for folder security permissions
     1. Click the Security tab of the Music folder properties
     2. Make sure the customer’s user account is listed and has at least Read permissions
     3. If the customer’s user account is not listed, press ‘Edit’, then ‘Add’, then type the customer’s user name and press ‘OK’
     4. While in the Music Folder properties, copy the network path. ex: \\hostname\Music.- here - go to your "sharing" tab and your network path should be right there. Just copy it and paste it into the sonos app.   
null (6/2/2024, 3:25:33 PM): ok hang tight 
Jexer Kyle A (6/2/2024, 3:26:57 PM): Alright. 
null (6/2/2024, 3:28:21 PM): on step 4 - this one most me. where do I cope the network path to? 
null (6/2/2024, 3:28:51 PM): lost me 
Jexer Kyle A (6/2/2024, 3:29:44 PM): For that, we go to the step where we add the music library back to the Sonos app. 
 1. Open the Sonos Controller, click ‘Manage’, then ‘Music Library Settings’, ‘Add’, then choose the third option in the list ‘Networked device (ex. NAS drive)’
     a. Paste the network path of the Music folder that we copied in the last step and press the ‘Next’ button. Do not press the Browse button
     b. Enter the customer’s username and have them enter their password then press the ‘Next’ button

 2. If adding the Music Library in this way fails, submit a diagnostic and look in Anacapa for a Cifs error 
 3. If the library adds, wait 1-2 minutes then pull a diagnostic to ensure indexing is occurring without anacapa errors 

null (6/2/2024, 3:35:29 PM): clicked done and now it says updating music library 
null (6/2/2024, 3:35:41 PM): so we may have success! 
Jexer Kyle A (6/2/2024, 3:36:22 PM): Yes, let the music library index for now. Will there be anything else? 

Thanks for going to this trouble - I already have full access to NAS set up for ALL users on the network but still no joy linking library to Sonos☹️. Guess we just have to wait and hope not lying when they say will be able to link from middle of June!? Are we guessing the 15th😂

Lyricist I
June 4, 2024

I have a NAS-based music library of 25,000 songs. The new app won’t search from the music library. This is totally worthless. I either want the old app back, or i want all 10 zones of SONOS equipment refunded.

My Sonos system has always been about playing my own NAS-based library.  I’ve taken great pains over the years to manage its metadata in a way that makes it searchable and accessible exactly the way I want.

Can you definitely confirm that this new app doesn’t have the ability to search one’s local library?  

If so, that’s a non-starter.  Beyond that, what about the general ability to access and navigate your library?  In all the screenshots I see of the new interface, I don’t see a Library tab/button/link/option anywhere.  How do you pull up your library?  And once there, does it seem to function the same way? Use your metadata the same way?

Man, I’ve been a Sonos user from the beginning...precisely because it was the best way to access MY music.  I’m really bummed if I have to scrap it all and switch to a whole new platform.😔

Confirmed, search doesn't include local/network files.

I've reverted back to the previous app. I'm a user who has a good size NAS library but also mixes it with streaming services. Including playlists that mix multiple services and my local library. These no longer functioned on the new app.

Having everything integrated was the reason I bought into the Sonos system to begin with. 

I just worry that Sonos will never bring back this functionality, newer Sonos devices will require the newer app and then it's game over.

Damn, that’s a shame. Thank you for confirming. 
 

I just won’t update at all until the old version becomes nonfunctional, which I’m sure will eventually happen.
 

Like many other longtime Sonos users, I’ve always been a little frustrated with their somewhat deaf ear to user suggestions and requests.  But I stuck with it largely because it remained the best way to use the personal library that I’ve been ripping for over 20 years. (If you’re listening, Sonos, there ARE significant things that can be done with a local library that streaming can’t replicate.)


If Sonos mostly abandons that functionality, and all of its users with NAS-based libraries, to focus on the streaming-only crowd, there’s really not much reason for me to stay with it. There are plenty of other ways to stream music- I don’t need Sonos for that. Despite a few clunky quirks, even Apple Music lets me search my music library. 
 

Time to research the other whole home systems to see if there’s one that’s still supporting local libraries and users like us.  

 

Try Blusound with BluOS app. Worlds better for NAS users.

Lyricist III
June 4, 2024

Or check out Roon.  They finally added Folder Search.  It works with SONOS equipment, and other equipment.  I’ll never buy SONOS again after this fiasco, but my existing SONOS speakers work fine with Roon serving up my music library.