NAS or library removed from the new app???

Why can’t Sonos be just the way it was before?  All these updates, especially this last one, have created so many problems. I have acquired many Sonos units (Zoneplayers, “legacy” speakers and current models) since 2009, and the main reasons I did were its multi-zone and personal music library capabilities. A major action of allowing (continuing) music library (NAS) access for both S1 and S2 app must be taken. We old customers are the reason your company has grown.  Don’t be greedy and inconsiderate. Many of us are music collectors and do NOT stream from these music service companies.

Here is the solution for Windows for the local library error bug with code (913), read the image from left to right.

My situation is similar to others in this thread. I'm using Sonos app (and a Sonos connect)  to combine music for my NAS server with streaming service content.

So the new app is a disaster for me as well.

I'll try to download and use the old app provided by someone in this thread, thank you!

As others come up with remedies as well as alternate quality apps please post here.

That includes alternate Sonos apps as well as other hardware and software combinations that provide the ability of playing from a mix of streaming services and NAS. (Without for example limits like Denon heos has of 500 songs in a queue.) 

Thank you.

I take it that my playlists that I carefully curated with 500+ songs from my music library will not work either.  What a B*TCH SLAP!

NK32 do you have those images in english.

thanks in advance

I found the way to connect the new app last night with my Music Library. It worked and then this morning disappeared again. The connecting requires an indexing again. Now that it is gone again, I would have to go through the process of reconnecting. The app simply does not work with music libraries that are filed away anywhere. What a boondoggle. See the latest in the Washington Post

https://s2.washingtonpost.com/camp-rw/?trackId=597307739bbc0f1cdcf05b0c&s=664786a436320572dc0e9d1a&linknum=2&linktot=35

I chatted with customer support, next version will address connectivity to the Music Library.  All 2nd rate, how do you release software that is 1 step forward and 3 steps backward?  Crazy

I’m in tech and if I rolled out a seemingly unnecessary update to my apps that was missing major capabilities and wasn’t backwards compatible knowing that many of my customers just autoupdate their apps, and I had no timeline that I could even tell them when they’d get their feature back, I’d be fired… I hope someone at Sonos gets fired over this.

I have seven of their speakers and will never buy another one.

I will also never update the app again until I read the forums to see what they broke. :(

Pathetic customer service.

I have a large music library connected on my Synology. With the new app, I was able to find a connect, which requires the whole system to re-index, about 45 minutes. After connecting it, it did work, although, as others have pointed out, you literally cannot search the library. Secondly, a most egregious, is it disappears overnight and requires to go through the reconnect process again. Efforts to use the chat process has pretty much been overwhelmed by unhappy Sonos consumers and call waits were shown at 90 minutes. Phew, bring back the old app please. Right now, all Sonos has is a streaming app. I can do better with the other streaming apps that are out there and use the Air Play on my Mac and ipads for that. Meanwhile, the app is pretty much useless for me. Give us a roll back so we can use our systems again.

Any idea how we restore to a previous version (I’m on a Mac).   Like others, this negates the whole purpose of having Sonos and I’d like all of my money back.

Neil