NAS or library removed from the new app???

Does anyone else remember the last major update to the Sonos app that wouldn’t connect to speakers that were a year(?) or so old?  One would think they would have learned after that PR disaster.  I stopped investing in their hardware after that fiasco.

This new app doesn’t seem add anything useful, why push it out when it introduces breaking changes?

Terrible, terrible decisions ...

No no, just wait. It gets even better.
I updated to the latest controller on my Mac, last night, and it removed my AirPort Time Capsule, and now will not permit me to add it back. It won’t even let me add a local library. I’ve tried everything and I just keep getting the same error, over and over again.
Kinda sucks

I suggest that all of the toilets at the SONOS office are taken away, and when they ask what's happened to them, they're told that it's an upgrade.

I also lost the access to the Music Library through NAS on a time capsule. Was forced to update the desktop up and then the Music Library was completely gone and cannot be re-added, regardless of allowing permissions in system settings, entering correct password, etc. Cannot even add the local Music folder, receiving persistent errors after setup that also wants me to change all my energy system settings. And worse, since I only updated one of my Android devices, it now asks me to update the other device, too, in order to add Music libraries, although that feature no longer exists in the new app. Go figure… I will contact the BBB and claim false advertisement of the new app. It is a downgrade in all regards, and has never been worse. I am done with Sonos. What are these speakers worth without a functioning software access? Pretty much nothing. I also write to their CEO and suggests that you all do. This is simply not acceptable.

FYI: My old Music Library first still showed on the device with the app not updated, but then disappeared from there after the desktop app update. It is also unbelievable that the user is forced to an updated that either breaks access or no longer allows access to services formerly available. Do not buy SONOS. DO NOT update any of your apps!!!

No no, just wait. It gets even better.
I updated to the latest controller on my Mac, last night, and it removed my AirPort Time Capsule, and now will not permit me to add it back. It won’t even let me add a local library. I’ve tried everything and I just keep getting the same error, over and over again.
Kinda sucks

 

I can confirm the same errors on my side.

I thought that I had already given up on Sonos. I’m down to one speaker wired to my router. I was at least able to play from my music folder to that one speaker. I gave the sound bar and the other speakers to an unwitting victim. The remaining speaker still plays from services, but that’s it. This last update severs my only remaining reason to own that Sonos speaker. I certainly have no interest in the newer products they are trying to sell: I’m convinced that they won’t work either in a few years. So, goodbye and good riddance.

No no, just wait. It gets even better.
I updated to the latest controller on my Mac, last night, and it removed my AirPort Time Capsule, and now will not permit me to add it back. It won’t even let me add a local library. I’ve tried everything and I just keep getting the same error, over and over again.
Kinda sucks

 

Yup same here - going round in circles trying to add my music library on Mac desktop computer - error code 913 continually :-(

The synology NAS disappeared. When I try to get it back in through settings for music library, it announces a 913 error. There’s no credentials needed since it’s behind the firewall. Guess that’s part of the problem with the windows application.

Seems like I need to get rid of the new controller, since it doesn’t work.

It will be a bit expensive to get rid of Sonos, but if they don’t fix this broken update, it is probably the best solution.

Yes, like others, the music library on my Synology can no longer be accessed or searched. In the process they have almost rendered their product useless except for streaming. Now I have to search for some other system to play all those CD’s that I bought and added to my music library. You can’t even see your music library on this new app. Better fix it soon are you are going to lose a lot of customers.

Update. NAS is completely invisible to SONOS now though both windows app and the phone. First world problems, i know, but don;t release something like this knowing its going to not work properly.