Skip to main content
IanHow
Contributor I
Apr 24, 2024 6:49 PM UTC
Answered

NAS drive connection issue

I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Airgetlam
    AirgetlamAnswer
    Apr 25, 2024 2:46 AM UTC

    And make sure your WD NAS is running the correct version of SMB and NTML, which would be v1 for Sonos’ OS called S1, and v2 or 3 for Sonos’ OS called S2. 

    Unfortunately, there are some of the lesser expensive WD products that don’t allow you the capability to change/access the SMB versions. And all, or at least a large portion of WD’s NAS line are called MyCloud. There is an extensive discussion about how to set up SMB v1 in this thread.

     

     

    Bruce
    View in thread

    6 replies

    Stanley_4
    Stanley_4
    Grand Maestro
    Apr 24, 2024 11:55 PM UTC

    Can’t help since I pitched my WD NAS but there a lot of posts here that may have your solution.

    If nothing else submit a diagnostic and call Sonos Support for assistance.

    Translate
      GuitarSuperstar
      Lead Maestro
      Apr 25, 2024 1:49 AM UTC

      Try one of these paths:

      \\Mycloud\public\music

      \\WDMYCLOUD\Public

      \\MYCLOUD-xxxxxx\Public

      Translate
      "Receive with simplicity everything that happens to you." - Rashi
      Airgetlam
      AirgetlamAnswer
      Apr 25, 2024 2:46 AM UTC

      And make sure your WD NAS is running the correct version of SMB and NTML, which would be v1 for Sonos’ OS called S1, and v2 or 3 for Sonos’ OS called S2. 

      Unfortunately, there are some of the lesser expensive WD products that don’t allow you the capability to change/access the SMB versions. And all, or at least a large portion of WD’s NAS line are called MyCloud. There is an extensive discussion about how to set up SMB v1 in this thread.

       

       

      Translate
      Bruce
      IanHowAuthor
      Contributor I
      Apr 26, 2024 5:14 AM UTC

      All now sorted! Thanks for the suggestions.

      Translate
        NAS Screwed Me
        Lyricist I
        Jun 4, 2024 8:00 PM UTC

        I have spent ten hours on the phone with Sonos, and they could not get my brand new NAS to work. Sonos said maybe in a month an update would come out.

        How did you get it “All now Sorted”?

        Translate
        IanHowAuthor
        Contributor I
        Jun 4, 2024 9:36 PM UTC

        Sadly I cannot recal the exact actions, but it was getting the web address correct if I recall(?).

        I used //MyCloud-(ID number)/Public/Music) 

        Mine is a WD ‘MyCloud’ NAS drive…

        Translate
        Terms & ConditionsAccessibility statement