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106rallye
106rallyeAnswer
Feb 13, 2024 6:06 AM UTC

I do reed a lot about people losing their streaming sources temporarily, probably because of an update. Turning your speakers off and on should cure this,

8 replies

blackhookAuthor
Trending Lyricist I
Feb 13, 2024 4:15 AM UTC

Verified that I am able to log into my Napster account outside of Sonos...

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blackhookAuthor
Trending Lyricist I
Feb 13, 2024 4:20 AM UTC

Turns out all my services disappeared (except for TuneIn). Tried adding services back… Napster, Apple Music etc. When I choose ‘Add’ on ‘My Service Accounts on Sonos’, the service list is blank...

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Lyricist II
Feb 13, 2024 4:35 AM UTC

Same issue here but with Prime, Spotify and Pandora services disappeared and unable to add any.

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Lyricist II
Feb 13, 2024 4:36 AM UTC

Reset router, devices, deleted app and reinstalled. No change. Still unable to add any services.

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Lyricist I
Feb 13, 2024 4:56 AM UTC

All of my music services disappeared. I logged out and back in, nothing. I deleted and reinstalled the app and nada again. WTF. 

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106rallye
106rallyeAnswer
Feb 13, 2024 6:06 AM UTC

I do reed a lot about people losing their streaming sources temporarily, probably because of an update. Turning your speakers off and on should cure this,

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blackhookAuthor
Trending Lyricist I
Feb 13, 2024 9:36 AM UTC

My services magically came back about an hour after I first posted. Magic ftw!

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Lyricist I
May 11, 2024 2:15 PM UTC

So we should ALL complain here about our missing streaming services to get it fixed promptly?

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