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Contributor I
May 8, 2024
Answered

my widget disappeared on my Pixel 6 pro w/ Android 14

  • May 8, 2024
  • 47 replies
  • 2889 views

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

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Best answer by micdalco

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

47 replies

Lyricist I
May 9, 2024

I contacted support and they say the new app - which I suspect you are unfortunate enough to have been force-updated to - does not have an Android widget.  Wait until you see what else has gone...

I want the widget back! Why has this been eliminated???

webmink
Prominent Collaborator I
May 9, 2024

I contacted support and they say the new app - which I suspect you are unfortunate enough to have been force-updated to - does not have an Android widget.  Wait until you see what else has gone...

I want the widget back! Why has this been eliminated???

The same thing happened when the S1 → S2 switch happened. I think widgets are considered a less used capability and additional need programming that is specific to Android rather than common to all platforms. So they leave it until last.

Support musicians by buying music instead of streaming.
Contributor I
May 9, 2024

Same here, also if you are using vanilla android as I am, there is no “themed” icon,  just a coloured circle.

As others have said, to Sonos Customers = Beta Testers,  they clearly did little or no testing on this version of the app.  Just rushed out the door before they do their new hardware announcements.

Lyricist I
May 9, 2024

I hope they fix this quickly because I utilize widgets to control my whole house. They are essential to the whole platform. 

Lyricist I
May 9, 2024

Thanks for sharing. I use the widget ALL the time, mostly because the app itself kinda sucks. 

Downgrade it is!

I like the Sonos products but because of these kind of software issues I haven't bought another product after my Roam and not going to convince friends/family to get anything either. (Most went to buy Bose, not a fan about the sound lol)

Trending Lyricist I
May 9, 2024

Veronica W. with Sonos Customer Service responded…   “With the update to the new Sonos app, a few features that were part of the Sonos S2 app are not available at the moment but will return in a future update. We do not have an estimated time for the next update but our engineers are aware and working on this.”

Ouch. I’m stunned they would make such a rash move. The app is already terrible on iOS. Now they’re crippling the Android experience. Did Elon buy them out..?

Lyricist I
May 9, 2024

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

Thanks, you're a hero!! What were they thinking!! And just deleting the alarms function… are they crazy? Thankful to have the widget back. And i'm not updating my windows app any time soon…Don't they have a test group before they launch a new app? Sonos is going to lose a lot of customers with this stupid behaviour..

Lyricist I
May 10, 2024

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

Wow, you are amazing! Thanks a million for helping us all with this update issue... Calm has returned! As has my music, widget and multiple alarms! 🙏🙏

Lyricist I
May 11, 2024

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

Thanks I've followed your advice and widget back now.. won't upgrade now until app is stable and android widget supported..

Lyricist III
May 11, 2024

How we will know when all troubles will be solved ?