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Contributor I
May 8, 2024 5:44 AM UTC
Answered

my widget disappeared on my Pixel 6 pro w/ Android 14

I had a Sonos widget on my pixel 6 pro for a long time, and today it just disappeared, no longer on the widget menu either... What happened?

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micdalcoAnswer
Lyricist I
May 8, 2024 8:11 PM UTC

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

47 replies

Contributor I
May 8, 2024 8:57 PM UTC

Oh, and I also turned off the "update automatically" in the app itself in settings / system / system updates 

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Contributor I
May 8, 2024 9:03 PM UTC

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

Thank you so much @micdalco  - I've done this too (including disabling auto update) and all is as it was! 

I owe you a 🍻 🙏

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Lyricist III
May 8, 2024 9:14 PM UTC

Thanks for the tips, I also went back to the previous version 👍

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Trending Lyricist I
May 8, 2024 10:42 PM UTC

I am also very unhappy about these changes.  How can we escalate..?  And maybe it's time to abandon Sonos.  

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webmink
Prominent Collaborator I
May 8, 2024 10:45 PM UTC

I am also very unhappy about these changes.  How can we escalate..?  And maybe it's time to abandon Sonos.  

Many people (including me) have written to ceo@sonos.com which is their “unhappy customer address” - some replies already around on the forum, mostly dismissive and making it clear this situation is pretty much intentional.

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Contributor I
May 9, 2024 9:05 AM UTC

Apparently their software engineering group does not give a rat about blasting changes out to their user community.  I was happy, now I am not...  screw the new headphones they are thinking about.  NO SALE HERE.

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Lyricist II
May 9, 2024 9:33 AM UTC

Useless app! every time I open it, I get can’t find system, even though I already have over 11 system connected!, have to shut the app down and reopen it, very useless update!

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Contributor I
May 9, 2024 10:00 AM UTC

We're in a huge beta test... Back to last version, need my widget, a clear ux, well an app that works finally...

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Contributor I
May 9, 2024 10:17 AM UTC

I just uninstalled the app from my smartphone, downloaded the March update from APK Mirror website, reinstalled and the widget went back.

You must uninstall the app before the reinstallation: the direct downgrade won't work.

Make sure to disable the automatic updates in the top right three dots menu of the app play store page.

You should do this just after the manual installation.

Life saver!

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Lyricist II
May 9, 2024 10:52 AM UTC

@ micdalco thanks for providing the link to better interface and working app.. great stuff

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