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Contributor I
May 27, 2023 2:54 AM UTC
Answered

My speakers/app doesnt want to play music from my phone anymore

I used to be able to play music i have stored on my phone and suddenly "this device" option has completly disapered as an option under any tab on the app.

 

I updated by phone and the app, i check permissions, all the file locrion stored on my phone are under music, nothing has changed from when i could play from my phone to now when i cant.

 

This is very frusting as there are some songs i have that arent availiable on streaming services. 

 

How do i fix it?

 

 

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Airgetlam
AirgetlamAnswer
May 27, 2023 3:09 AM UTC

Here’s the original announcement from May 4…

 

 

Bruce

41 replies

Airgetlam
May 27, 2023 3:05 AM UTC

Any chance you have an Android phone? There are already several threads on this, but the easiest reference I could quickly find is this:

https://www.engadget.com/sonos-is-ending-support-for-local-file-playback-on-android-184537921.html

 

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Bruce
Airgetlam
May 27, 2023 3:07 AM UTC
Airgetlam
AirgetlamAnswer
May 27, 2023 3:09 AM UTC

Here’s the original announcement from May 4…

 

 

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Bruce
Contributor I
May 27, 2023 3:14 AM UTC

Hi Bruce, 

Thank you for your help, my orginal search must not have been worded correctly as i didnt see those articles.

Reading through them, this seems like a mega money grab decision on sonos end. I think ill need to looks in to an alternate speaker system and try to have my money refunded for these.

Poor business decision to take away a perfectly good feature and then make you buy a whole new item to continue to use it.

 

Very upsetting.

 

 

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Airgetlam
May 27, 2023 5:41 AM UTC

My opinion doesn’t match yours, having been through the iOS version of this, when the OS manufacturer (Apple) blocked the ability of Sonos, and other companies such as Bluenote, from using the mobile devices as network drives. Since this change isn’t in the interest of Sonos, it’s hard to imagine they’re behind it.

And for a money grab, I don’t understand that at all. There’s nothing that Sonos sells that would ‘fix’ this issue. It would, at the worst, require you to get an NAS, something Sonos doesn’t make or sell. And for likely no cost at all, you could put your music on an already existing PC or Mac (neither of which Sonos sells) and use the already existing ‘play from this library’ function that has always existed. 

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Bruce
Senior Virtuoso
May 27, 2023 5:46 AM UTC

Hi Bruce, 

Thank you for your help, my orginal search must not have been worded correctly as i didnt see those articles.

Reading through them, this seems like a mega money grab decision on sonos end. I think ill need to looks in to an alternate speaker system and try to have my money refunded for these.

Poor business decision to take away a perfectly good feature and then make you buy a whole new item to continue to use it.

 

Very upsetting.

 

 


My interpretation of the article places the “blame” elsewhere than Sonos:

“As newer versions of mobile operating systems are released, it can sometimes change the way information is shared between devices, and this feature will no longer be compatible with newer versions of the Android operating system.”

 

How can Sonos support a feature that no longer exists in a third party product?

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Airgetlam
May 27, 2023 6:21 AM UTC

Oh, I did forget the third option, Bluetooth, which I suppose you could possibly consider a ‘money grab’, if you didn’t already have a Sonos device that had Bluetooth built in. Seems like a tenuous assertion, though. 

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Bruce
106rallye
May 27, 2023 6:50 AM UTC

In another topic iBroadcast was mentioned, that has a free option that allows you to play your uploaded music.

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Enthusiast II
Jul 1, 2023 11:53 AM UTC

Hi Bruce, 

Thank you for your help, my orginal search must not have been worded correctly as i didnt see those articles.

Reading through them, this seems like a mega money grab decision on sonos end. I think ill need to looks in to an alternate speaker system and try to have my money refunded for these.

Poor business decision to take away a perfectly good feature and then make you buy a whole new item to continue to use

Sonos want you to upgrade to Bluetooth with their new Era speakers. You know, that years old flakey technology that they now promote as cutting edge!

 

I've attached an extract of an email from Sonos, the response to a query about their faltering support for "owned" music. Nowhere does it say that they are unable to support Android "This device" playback. Basically, they just can't be bothered. The bit about the unreliability of "This device" playback is embarrassing and laughable given their decision to embrace Bluetooth!

 

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Enthusiast II
Jul 1, 2023 11:55 AM UTC

In another topic iBroadcast was mentioned, that has a free option that allows you to play your uploaded music.

Free if you want 128kbps quality music!

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