My NAS got fried in a storm, have a new NAS but cant update music library

Question

I have been using SONOS since they started. Had a 10TB NAS filled with music. Electrical storm knocked out my NAS, so I got a new one, and populated it with a back up fo my library. I now point the music library to a static IP address, it performs the scheduled update, but it always stalls with a message that there is NOT enough room for the update.

Do I reinitialize my entire system and try to mount the new NAS again, and if so, how do I do that?

Corry P · Accepted Answer

Hi ​@NoSongsTomorrowSorry - it’s a force of habit. Substitute Players for Speakers.In that case, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.I hope this helps.

Corry P · Answer

Hi ​@NoSongsTomorrowWelcome to the Sonos Community!Sorry to hear of the damaged NAS drive and of the trouble you’ve had with getting the replacement to work with your Sonos system.There’s only so much space in your speakers’ memory to store the index of your music library, and it sounds like it is more than half full. Therefore, please remove the old share path from Sonos before adding another so that the existing index is deleted, thus leaving space for the new indexing.I hope this helps.

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