Enthusiast I

My missing "Your Sources"

Forum|Forum|1 year ago
November 4, 2024
24 replies
1225 views

I have noticed that the “Your Sources” item appears to have a mind of it’s own and someimes is visible on the Home screen of my iPhone app and sometimes it isn’t. I believe this is bcause if the Sonos app cannot see ony of the sources the option does not show, but will only show if one of the sources is available. For example, my TV comes from my Virgin 360 box and feeds my Sonos soundbar via an optical cable. If the Virgin box is off, there is no “Your Sources” option, but if it is on, then “Your Sources will show in the appropriate room with “TV” as a selectable source.

Of ocurse. it should be showing all the time as I have a Music Library stored on a NAS drive whic is ALWAYS on, but for some reason, Music Library seems have a wraith like character in that sometimes my app sees it and sometimes not. This is on both the iPAD and iPhone apps. The strange thing is that even when the apps do not “see” it, the Windows desktop app and the Web based controller have no difficulty is not only “seeing” the library, but also playing music from it. Of course, the indexing of the Library is totally screwed but I do have a couple of Sonos playlists compiled which I can fall back on.

Hopefully the next few weeks will see fixes for the indexing and the “now you see it now you don’t” nature of the Music Library.

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Ken_Griffiths

My library is around 2TB and shows just fine. My NAS never goes to sleep which I’m guessing helps keep Music Library showing.

the best way to assure compilation albums index correctly is to make sure the Album Artist tag is filled in with something like Various Artists. I know, I know Sonos used to read compilation albums screwed up by Apple just fine, but not sure that will ever be fixed. That’s why I’ll never use Apple to manage my music.

I use ‘Various Artist’ for compilation ‘Album Artist’ tag too, but I’ve been doing that as far back as I can remember, certainly ever since tagging my own local library, which is perhaps smaller than some 25,697 tracks, to be precise.

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essenbyAuthor

Enthusiast I

@Ken_Griffiths
My Music Library was all fine and dandy and worling perfectly until a recent app update killed it (well after the May debacle), so I naturally suspect, and hope, another app update will restore it. Sonos Support have confirmed that it is a “known issue for some users”, but obvopulsy not enough of us to warrant a high priority rating in the list of “things to be fixed”. 😂

The local NAS library here shows in the App, even with the NAS powered off - so my thoughts it’s perhaps an issue with the indexing. How large is your local library? Have you ever tested things with a small library share only of a copied few artists/albums only to see if that works for you? Make sure you remove the original library before testing the smaller test sample.

I think I can rule indexing out as the Library shows fine in the Windows Desktop app. Also I can initiate indexing from the mobile devices and by watching the NAS traffic I can see “Sonos” accessing the tracks. So the devices are able to see, and communicate with the NAS, and re-indexing from them does not inhibit, or mess up the view of the library on the desktop app. There is just something that males the system think that there is no library there even when the system can index and control music that is being played from there!

Ken_Griffiths

I think I can rule indexing out as the Library shows fine in the Windows Desktop app. Also I can initiate indexing from the mobile devices and by watching the NAS traffic I can see “Sonos” accessing the tracks. So the devices are able to see, and communicate with the NAS, and re-indexing from them does not inhibit, or mess up the view of the library on the desktop app. There is just something that males the system think that there is no library there even when the system can index and control music that is being played from there!

I sincerely hope you do get it sorted. Perhaps let us know what happens.👍

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essenbyAuthor

Enthusiast I

For anyone following this thread I am pleased to say that following the upgrade tp 80.17.14 the Your Sources” option has now reappeared for all my speakers and with it, I now have access to my “Music Library. It seems that it was in fact a Sonos failing after all and although it’s taken a while, they have made good on their assurances that it would be fixed.

Happy Days 🙂

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