My list of issues with new Sonos App on IOS

Forum|Forum|2 years ago
May 7, 2024
183 replies
12888 views

I have updated the Sonos IOS app on just ONE of my IOS devices (thankfully).
My overall impression of the new Sonos IOS app is that it is missing quite a bit of functionality that was available in the old app. I therefore suspect there will be quite a backlash from existing users until Sonos address some of these issues.

For what it is worth, here is my initial list of issues/questions…

1 - There are issues with the Rova service on the new app. When you click on Rova via the “Your Services” rail nothing shows.
My other IOS devices that are still using the old Sonos app correctly show the list of Rova Station selections as expected.

2 - Related to the above point, when searching for a radio station. e.g. “The Sound” the Rova stations do not show in the results and the Rova service icon in the search rail shows with a “!” icon next to the service name. Doing the same search using the old app correctly returns the Rova stations in the search results.

3 - The “Sonos Favorites” rail list only shows 18 items and nothing happens when you click the “>” icon at the top right of the “Sonos Faborites” rail. This should expand the list to show all of my favorites. The old app and the new Web app BOTH allow you to see all of your favorites (I have 30 favorites in my list).

4 - The Music Library no longer allows you to position into your list of Artists or Albums by selecting a letter to position into. This is a pain if you have a large list of albums.
e.g. To play Album “Zombie” by Fela Kuti you have to scroll through your entire list of albums in alphabetical order to be able to select it.
What makes this worse is the fact you can no longer search your Music Library being that the “Classic” search option which supported Music Libraries is no longer supported.
Again what makes this worse is that the Album list within the Music library previously displayed in grid form, now it displays in list form with 1 album per row so it takes forever to scroll through the list.

5 - When you play an album from your Music Library the tracks on the album are not added/visible in the queue. You there cannot edit the queue to reorder tracks etc. You also don’t seem to have the ability to be able to add songs to the end of the queue or select to play next etc.

6 - The “Manage” list within “System Settings” on the old app doesn’t include the ability to setup/maintain your Music Library settings. So currently the only way to maintain these settings is by using the old Desktop Controller, which I understand is soon to be retired.
So my question here is, moving forward how are we going to do tasks like adding a new Shared Music Folder?

Ross.

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Best answer by rosswells127

I really like my Sonos gear, but the new app not so much!
Here is what I have decided to do until Sonos add the missing features and fix their bugs with the new app.

I have installed a 3rd party Sonos controller on my iPad - which I had updated to the new Sonos app.
The 3rd party app has excellent Music Library support and also allows me to listen to my radio stations via Rova. It also allows me to see all of my Favorites.
I have turned off updates on my iPhone to keep the old S2 app in place.

It would be good if Sonos could add the old S2 app to the Apple Store so users could revert back to that version while they work on their new app to bring it up to standard. I do hope that Sonos listen to their user base and get the new app up to speed ASAP.

Ross.

Show previous replies

S

Spyder14

Lyricist III

Before I download the upgrade, can someone summarizes what it does? And does it make things better?

There is a new app update 80.00.08

You also need to update the speakers from 16.1.1 to 16.2. After that, you see the alarms.

I uninstalled the app, re-installed, updated speakers - I don’t see how to get to the alarms.

Other than that feature, I’ll use SonoPhone to control things. It cost $3 that Sonos owes me for forcing me to buy it, but it works on the iPhone and iPad and is fairly full-featured other than alarms.

My mission now is to rid myself of Sonos over the next few years - to unwind my 12 component system. After that S1/S2 debacle and now this - anyone buying into these products is a sucker. I was a sucker.

I’d be happy if this tanks the company - they don’t deserve to be in business.

I bought SonoPhone as well but unless the Sonos app will function like it should, the SonoPhone will not see the speakers or help in connecting anything.

S

stbof

Lyricist I

After I added my Music Library back in the MacOS app, the library was indexed, and I restarted my Sonos apps on iOS, I was able to access my music library from iOS devices.

G

Grohldy

Lyricist I

I think I’m almost done with Sonos. I’m finding it harder and harder to use and it should be the opposite. I love the hardware but this latest app has been a disaster. I’ll look for a third party controller but if I can’t find something suitable, it’s time for a household upgrade. Really sad as I’ve always been a Sonos fan but these days, it’s embarrassing.

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