Music library shows individual songs instead of the album

I have not received any updates whatsoever. It is pathetic.

I have 3 Sonos systems and they are all useless to me.

Then I’d suggest you call Sonos Support directly to discuss it. There is no reason why you should have not received any of the updates on that linked webpage, other than some sort of blocking of the Sonos update servers (and/or Apple or Google’s servers).

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

You can fix this providing you are happy to forgo searching by artist or composer.

Download Mp3tg, open the folder on your disk, select all tracks, copy the Album Artist into the Artist and Composer field, save and then re-index your music library in Sonos.  Don’t put blanks in the Artist and Composer fields, which I also tried, for some reason Sonos doesn’t like this and won’t play them.

I have 1500 albums :)

Not all of which will be affected, only about 5% of my collection was, and many you will not have played for some time.  So start with those you play most often and do a few at a time.  Hopefully before too long Sonos will get around to fixing the issue.

in heos they are all showing like it should be. I won’t touch it.

Inside my house, I’m using heos, outside sonos

Butchering your tags to avoid the Sonos issue is not the answer, especially if other things access the same files. Mine are effectively shared between Apple Music (local iTunes equivalent only, no subscription), Minimserver (for Naim & Marantz kit) and Sonos. 

Just FYI: This issue appears to have been resolved in Firmware Update 16.4.2.
Ross.

today 10/15/24, spent my 3rd phone call for 1.5 hours to figure out what the problem is. So call and work with Sonos. Playlist -- I need a certain file from apple which to 5 minute call . Then called Sonos and they walked me thru installing  whatever file or they did it . So anything that is on your itune account  you can play thru playlists on phone. All of my music that was not play list is stored by artist on my computer- sonos showed me. So I have to search by artist  then click on that and it will show all the albums that artist has. You can then  click on that album and hit play the album , and it will play as before the update , the entire album as before.

So call and assume it is at least an hour, maybe less if you are lucky.

 or just go into itunes music on your computer and see how it is sorted  . If by artist, then you need to go in by artist to access your album. Hope this helps.