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npk
Contributor I
May 9, 2024 9:45 AM UTC
Question

"Music Library Settings" missing

With the new app, I can’t access my music at all. According to the Sonos support pages, you add your music library by going to “Manage” and then “Music Library Settings”. But in my app, there is no Music Library Settings on that page, only Content Services.

I called Sonos support, and they told me that some people are missing that setting, and this is something they’re working on (and they couldn’t say how long that would take). But the lady I talked to didn’t really seem to know what she was talking about. I haven’t found anybody else reporting this problem. Everybody is talking about all the missing features, but nobody mentions not even being able to access your music through the app. Is somebody else experiencing this?

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    109 replies

    dave77
    dave77
    Headliner I
    May 9, 2024 9:49 AM UTC

    On the homepage of the App scroll to the bottom and you should see Your Sources > Music Library.

    You can’t search it anymore and you can’t modify it. It looks like they are slowly removing local library support.

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      npkAuthor
      Contributor I
      May 9, 2024 9:59 AM UTC

      On the homepage of the App scroll to the bottom and you should see Your Sources > Music Library.

      You can’t search it anymore and you can’t modify it. It looks like they are slowly removing local library support.

      Thanks! I knew she didn’t know what she was talking about. I’m not seeing any images, is that normal now?

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        busywait
        Enthusiast I
        May 9, 2024 10:03 AM UTC

        I have only a Beam gen 2 here, and the new V80 app on Android. “My Sources” shows only TV input in the new app.

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          busywait
          Enthusiast I
          May 9, 2024 10:06 AM UTC

          Thanks! I knew she didn’t know what she was talking about. I’m not seeing any images, is that normal now?

          I’ve only been using Sonos for a couple of months, and I’ve never had cover art images in the local music library.

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          npkAuthor
          Contributor I
          May 9, 2024 10:20 AM UTC

          Great. I updated the music library, and now I no longer see “Your Sources” at all on the homepage.

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          webmink
          webmink
          Prominent Collaborator I
          May 9, 2024 10:24 AM UTC

          Great. I updated the music library, and now I no longer see “Your Sources” at all on the homepage.

          I find all the things in that section come & go (TV, Line-in, Library), probably because something timed out. They don’t seem to reload the section very often so when it happens I force-quit the app and restart and 7 times out of ten the missing thing reappears (mind you 3/10 one of the others vanishes too). Sonos used to have a beta programme to catch these things but seems to have released anyway (possibly to create other noise to hide their poor financial results on Tuesday).

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          Support musicians by buying music instead of streaming.
          npkAuthor
          Contributor I
          May 9, 2024 10:45 AM UTC

          Great. I updated the music library, and now I no longer see “Your Sources” at all on the homepage.

          I find all the things in that section come & go (TV, Line-in, Library), probably because something timed out. They don’t seem to reload the section very often so when it happens I force-quit the app and restart and 7 times out of ten the missing thing reappears (mind you 3/10 one of the others vanishes too). Sonos used to have a beta programme to catch these things but seems to have released anyway (possibly to create other noise to hide their poor financial results on Tuesday).

          Thanks for the tip, but I tried around 10 times, and no luck. “Your sources” is completely gone. Not just the things in that section, but the whole section.

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            Traveltoomuch
            Lyricist II
            May 9, 2024 10:58 AM UTC

            If I cant access my music library this is a deal breaker.  Class action anyone?

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              Claus Lund
              Lyricist I
              May 9, 2024 12:18 PM UTC

              Same here. My android updated automatically now can not access my 300GB local library. Insane. Bad enought they have insited to use insecure SMB1 for all these yeras now it is gone??? Managed to stop my wife from updating her anrdoid so it lease one of us still have sleep timer, alarms and local library.

              PLEASE FIX THIS SONOS

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                LindaPeter
                Lyricist I
                May 9, 2024 2:31 PM UTC

                I also can no longer access my music library with the updated app, how could they do a new release that wipes out most peoples music?  How long will this take to sort out SONOS?

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