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Stevea S
Contributor I
February 16, 2020

Music Library not updating after scanning

  • February 16, 2020
  • 24 replies
  • 1692 views

I have a WD MyCloud NAS on which I store Music ripped from my CD collection. Until recently it has updated satisfactorily when I have added new CDs. However this has stopped working.

Using my Android MyCloud app I can see the new folders and content on the NAS but when I update my index on my Android app the new folders do not appear.

When I go Settings > Music Library > Update Music Library Now > Scan Now

I get Updating Index in gray and Compilation Albums updating in gray but after the process is finished the added CDs do not appear in the index.

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    24 replies

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    Stevea SAuthor
    Contributor I
    February 18, 2020

    Just to complete the picture. Most responders to this problem have focused on file name etc. Personally I don’t see that as the issue - may be I’m wrong.

    However to assist any further thoughts. Here is a fragment of a screen shot taken of my Sonos App Music Index

    If we compare to this screen shot taken with my Web Browser

    You will notice several folders that do not appear in the Music Index (lets not get judgemental about my tastes in music!).

    The file names seem regular

    If no one has further suggestions I will contact Sonos directly.

     

    Belly M
    Belly M
    February 18, 2020

    WMA - meh!

     

    seriously though what is the bitrate and has this changed since the original rips / has the ripping software automatically updated and changed output settings?

    buzz
    buzz
    Grand Maestro
    February 19, 2020

    Steve S,

    Using a SONOS Controller go to the “Folders” view of your library. Are the missing tracks visible here?

    Pita B
    Lyricist I
    July 14, 2020

    Did this issue get resolved? If so, can the solution be shared? I am having the exact problems as Stevea S, only difference that I can tell is that I  am using  Exact Audio to rip my CDs and formatting to .flac.  I have tried re-indexing, deleting and adding the library, using a different computer, upgrading software….nothing seems to make a difference.

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