Music library not adding music

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I can add my music library, which is on an external USB drive without a problem. However, none of the contents of this library is imported to the Sonos S1 app--no selections are visible at all. I’ve tried removing and re-adding the library three times, turning file sharing on and off, choosing “update music library now,” giving Sonos S1 full disk access, all to no avail. How do I get the tracks to load and index into the app? Using a MacStudio running Monterey.

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Jamie AAnswer

Sonos Staff

Hi @doctorkw59, welcome to the Sonos Community!

For music library issues, I’d recommend reaching out to our support team, as they have the necessary tools to help you troubleshoot and resolve this.

I hope this helps!

Jamie AAnswer

Sonos Staff

Hi @doctorkw59, welcome to the Sonos Community!

For music library issues, I’d recommend reaching out to our support team, as they have the necessary tools to help you troubleshoot and resolve this.

I hope this helps!

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