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Contributor I
May 1, 2021
Answered

Music library indexation issue (Unknow error) after upgrade IOS Big sur from 11.2.3 to 11.3

Anyone else experiencing indexation issue with music library (unknown error) after upgrading iMac from Big Sur 11.2.3 to 11.3?  When trying to play music will get music not properly coded.  Was working perfectly fine with Big Sur 11.2.3.

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Corry P
Corry PAnswer
Sonos Staff
May 3, 2021

Hi @Smarchand123 

Welcome to the Sonos Community!

In my experience, it’s not unknown for a macOS update to alter the network name of a computer.

I recommend you open the Sonos app on your Mac, go to the menu and select Manage » Manage Music Library

Then remove the folder entry there and add it back on again (- and + buttons)

If that doesn’t work, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

2 replies

Contributor I
May 1, 2021

One more detail, using Sonos controller S2 Ver.13.0

Corry P
Corry PAnswer
Sonos Staff
May 3, 2021

Hi @Smarchand123 

Welcome to the Sonos Community!

In my experience, it’s not unknown for a macOS update to alter the network name of a computer.

I recommend you open the Sonos app on your Mac, go to the menu and select Manage » Manage Music Library

Then remove the folder entry there and add it back on again (- and + buttons)

If that doesn’t work, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein